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Array contains a disk which is not compatible for RAID

In the latest firmware >5.5, installed drives are now checked for the enabled Error Recovery Control feature to promote optimal RAID compatibility. 

The HDD model installed in your appliance is likely not an enterprise HDD or capable of utilizing error recovery control. You may utilize this drive and it will likely continue to function in the CTERA appliance but this configuration will be unsupported. On firmware >5.5.197 the use of drives not reporting Error recover control enabled will report in the appliance logs as not compatible for RAID.  

For additional information on Error Recovery Control and our current Hard drive compatibility list please review the links below.
https://en.wikipedia.org/wiki/Error_recovery_control
https://kb.ctera.com/assets/ctera_c-series_hard_drives_compatibility_list_v1_10.pdf

 

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