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Mapping the PC to the portal enables access to your portal files using a file manager. You can edit the files directly from the file manager. Changes to the files, new files or deletions are synced to the portal automatically.

Step-by-step guide

From Windows

To map to a portal:

Note: For Windows 7 PCs you must install an update, as described in https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-a-default-secure-protocols-in.

  1. Open Windows Explorer and right-click This PC.
  2. Select Map network drive.
  3. Choose a drive letter from the Drive drop-down enter the following to map to the portal in the Folder field: https://portal_name/webdav
    where portal_name is the portal name with the DNS suffix.
    Note: You can also use the following to create the map: \\portal_name@SSL\webdav.
  4. Click Finish.

You can also use the following to create the map: \\portal_name@SSL\webdav

To access the Portal:

  1. In Windows Explorer, click the drive letter for the portal.
  2. Enter the credentials for the portal user.
  3. Click OK.

File Explorer is refreshed with the portal cloud drive.

Note: Dependent on the operating system, the mapping might be converted to webdav (\\portal_name@SSL\DavWWWRoot).

From Mac

To mount a local CTERA gateway share:

  1. Open Finder  click Go and select Connect to server.
  2. In the Server address field, enter the following syntax to map to the portal: https://portal_name/webdav.
    where portal_name is the portal name with the DNS suffix.
  3. Click Connect.
  4. You are prompted for your user name and password to access the portal.

  5. Enter your user name and password and click Connect.

Finder is refreshed with the portal cloud drive.

Mount a Local CTERA Gateway Share
Mount a Remote CTERA Gateway Share Using WebDAV