Global Administrator Guide

CTERA Portal is a scalable cloud service delivery platform that you install at your own data center or in a cloud environment and use to create, deliver and manage cloud storage applications, including a Global File System, file access via stubbing/...

In order to use the CTERA Portal, you need an Internet browser. You can use any of the latest two releases of Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. CTERA Portal provides an administration web interface for: Configur...

Global administrators have access to the CTERA Portal global administration view, and to the administration view for all team and reseller portals. Global administrators must be defined locally. Viewing Global Administrators To view all globa...

The CTERA Portal license limits the number of CTERA Edge Filer licenses, CTERA Workstation Backup licenses, CTERA Server Agent licenses, and Cloud Drive licenses, that can be provisioned throughout the CTERA Portal. The CTERA Portal includes a 30-...

Certificates are used as part of the Transport Level Security (TLS) protocol. They enable using Web browsers, CTERA Gateways, and CTERA Agents to verify that the CTERA Portal server with which they are communicating is authentic and not spoofed. I...

CTERA Portal can write your data to storage nodes from many different vendors. The Storage Nodes page in the Global Administration view enables you to easily add new storage nodes, dedicate storage nodes to virtual portals, stop and start writing to...

You can set up Single Sign-on, SSO, for global administrators. Note You can define Single Sign-on, SSO, for a team or reseller CTERA Portal either in Active Directory using the Kerberos protocol or using an external ident...

The CTERA Portal retains previous file versions for each user, by using snapshots. Snapshots are read-only copies of files as they were at a particular point-in-time. A new snapshot is created every 30 seconds. In addition to the snapshots of ...

Provisioning is the process of assigning services and quotas to users or tenants in subscription plans. CTERA includes two levels of provisioning: End-user provisioning The virtual portal owner provisions end users with services and quota...

In a team portal, all users obtain additional services for a specified period of time, when the portal is subscribed to a global add-on . In a reseller portal, users can subscribe to add-ons , each of which defines a set of services that subscri...

The CTERA Portal can be divided into tenants, known as virtual portals , each of which manages a subset of devices and CTERA Portal user accounts. The following types of virtual portal are supported: Team portal This type of portal is design...

Virtual portal settings are default settings that apply to all virtual portals, team or reseller. Global settings can be overridden for each team or reseller portal from that virtual portal's administration interface. To set virtual portal settin...

A device refers to a CTERA Edge Filer (Gateway), CTERA Drive (Agent), or CTERA Mobile connected to the CTERA Portal. Devices are automatically added to the CTERA Portal, when their owners connect the device to the CTERA Portal. Viewing All Devic...

As an administrator, you can receive and view notifications about all portals and users as follows: On the Notifications dashboard of the global administration interface (Main > Notifications ). Here, you receive all types of notifications th...

Antivirus software is used to prevent malware from infecting files in the organization. CTERA Portal integrates with antivirus vendors through the ICAP protocol to ensure data protection. To implement antivirus scanning of portal files, you requir...

Data Loss prevention software is used to prevent users from sharing critical data outside the organization. Note The CTERA Portal Security Pack add-on and an ICAP Server and license are required. CTERA Portal integra...

Enterprises running services and applications that need to perform cryptographic operations, can delegate the key management task to an external provider using the Key Management Interoperability Protocol (KMIP). KMIP simplifies the way you manage c...

When an enterprise has a lot of information to back up, the initial backup to the cloud can take a long time, using on average 100MB bandwidth for the duration of the initial backup. After this initial backup, ongoing backups are incremental, whereb...

The portal Log Viewer includes the following logs: Viewing logs for the CTERA Portal system is available in the Global Administration View . Logs for reseller and team portals can be viewed in each virtual portal's view.

The CTERA Portal provides the global administration reports about the virtual portals and storage nodes. Viewing the Portals Report Global administrators can view information about all virtual portals. To view the Portals Report: In th...

As a global administrator, you can manage the servers on which CTERA Portal is installed. CTERA portal servers are Tomcat servers (Apace Tomcat) running on CentOS Linux machines. The database used by the CTERA Portal is a PostgreSQL database. You ...

Each CTERA Edge Filer or CTERA Drive (Agent) in the CTERA Portal system is installed with an image that suits the device platform. Note Both the software, such as the CTERA Agent software packages, and firmware images are...