Team Administrator Guide

CTERA Portal is a scalable cloud service delivery platform that you use to create, deliver and manage cloud storage applications, including a Global File System, file access via stubbing/caching, backup, and mobile collaboration. CTERA Portal enab...

Browser Requirements In order to use the CTERA Portal, you need an Internet browser. You can use any of the latest two releases of Apple Safari, Google Chrome, Microsoft Edge, and Mozilla Firefox. The Administration Interface CTERA Portal prov...

Note Zones are not enabled by default. Contact CTERA support if you want to enable zones. CTERA Portal provides enterprises with a global file system, integrating branch office and cloud file services under a global na...

The CTERA Portal retains previous file versions for each user, by using snapshots. Snapshots are read-only copies of files as they were at a particular point-in-time. A new snapshot is created every 5 minutes. In addition to the snapshots of p...

Users in the team portal obtain services through subscription plans for an open-ended period of time. A portal is subscribed to a global plan that determines the maximum licenses and snapshot retention policies for the whole portal. A default user...

CTERA Portal can be integrated with the following directory services: Microsoft Active Directory – If you are integrating the CTERA Portal with Active Directory, make sure the ports described in the planning part of the portal installation guide...

End users are registered with the CTERA Portal and have access to the End User Portal. Each user is represented in the CTERA Portal by a user account . Users and groups of users should be added directly in the portal or by using directory servi...

You can define Single Sign-on, SSO, to a CTERA Portal either in Active Directory using the Kerberos protocol or using an external identity provider providing support for Security Assertion Markup Language, SAML 2.0. When SSO is enabled on the port...

A device refers to a CTERA end-point, for example, a CTERA Edge Filer (Gateway) or CTERA Mobile connected to the CTERA Portal. Devices are automatically added to the CTERA Portal, when their owners connect the device to the CTERA Portal. Viewing...

CTERA Portal enables you to centrally manage device settings, by assigning devices to device configuration templates : When a device is assigned to a template, it inherits the following settings from that template: Backup sets and exclude sets ...

As an administrator, you can receive and view notifications about portal and users as follows: In the NOTIFICATIONS section of the main dashboard ( Main > Dashboard ). This section displays the highest priority notifications. On the Notific...

The portal Log Viewer includes the following logs: Understanding the Log Files CTERA products generate log messages upon various events. The log messages are divided by severity levels. Within each severity level, the log messages are ...

The CTERA Portal provides the following reports: Folders Folder Groups Viewing the Folders Report You can view detailed information about all folders, including deleted ones. To view the Folders Report: Select Main > Reports ...