---
title: "Accessing the Portal Using SSH Instead of Session Manager"
slug: "accessing-the-portal-using-ssh-instead-of-session-manager-6"
tags: ["Portal"]
updated: 2026-04-14T13:57:23Z
published: 2026-04-14T13:57:23Z
canonical: "kb.ctera.com/accessing-the-portal-using-ssh-instead-of-session-manager-6"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Portal Using SSH Instead of Session Manager

In a situation where **Session Manager** cannot be used to log on to the portal,you can use the **SSH client**.

1. Instead of selecting **Session Manager** select the **SSH client** tab.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-CM7LVMNY.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A22Z&se=2026-11-11T05%3A34%3A22Z&sr=c&sp=r&sig=QTm53O6Yll%2F5%2Fv4Ry%2FwEEngmed2A03Vif7lBP%2BWZego%3D)
2. Follow the instrructions and log in to the portal using the following command: `ssh -i "<privatekey.pem>" cloud-user@<portalPublicDns>`  

where:  

**privatekey.pem>** is the private key used when creating the instance.  

**portalPublicDns** is the public DNS, which is displayed in the instance summary.