Adding and Removing Licenses
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Adding and Removing Licenses

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Article Summary

As a prerequisite, you must purchase a license key from your CTERA authorized reseller, specifying your portal's DNS suffix, antivirus and DLP requirements, and the number of required Virtual Gateways, server agents, and workstation agent licenses. You receive one or more license keys.

Note

You can view your CTERA Portal's DNS suffix, in the global administration view's Settings > Control Panel > Global Settings page. This DNS suffix was set up when you installed the CTERA Portal, as described in the installation guide for your environment.
To extend a trial license requires Internet access. If this is a problem, contact CTERA support.

To add a license:

  1. In the global administration view, select Settings > License in the navigation pane.
    The MANAGE LICENSES page is displayed.
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  2. Click Add License Key.
    The Add License Keys window opens.
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  3. Copy the license key you received from CTERA, and paste it into the text box.
    To add more than one key, paste each key on a new line.
    The system verifies and activates the license keys by contacting the CTERA Activation service. As each license key is activated, it is associated with this installation of CTERA Portal.
  4. Optionally add a comment in the Comment field. The comment is displayed in the MANAGE LICENSES page.
    Note

    You can use this comment to document information such as the purchase order number associated with the license.

  5. Click SAVE.

CTERA portal connects to the CTERA license server over HTTPS to activate the key.

Adding or Editing a Comment for a License

To add or edit a license comment:

  1. In the global administration view, select Settings > License in the navigation pane.
    The MANAGE LICENSES page is displayed.
  2. Click the license key.
    The Edit License Comment window is displayed.
  3. Change the contents of the Comment field.
  4. Click SAVE.

Removing Licenses

To remove a license:

  1. In the global administration view, select Settings > License in the navigation pane.
    The MANAGE LICENSES page is displayed.
  2. Select the license key and click Delete License.
    A confirmation window is displayed.
  3. Click DELETE LICENSE.

The license key is deleted.


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