Adding and Removing Devices to or from Your Account
  • 17 May 2023
  • 1 Minute to read
  • Dark
    Light
  • PDF

Adding and Removing Devices to or from Your Account

  • Dark
    Light
  • PDF

Article Summary

Adding a Device

You can add the following device types to your account:

  • CTERA Edge Filer
  • Windows, Mac or Linux PC
  • Windows or Linux Server
  • Phone or tablet running iOS or Android

To add a new devices to your account:

  1. Click the DEVICES option in the navigation pane.
  2. Click image.png.
  3. Click on your type of device you want to add.
    image.png

The connection details displayed, vary dependent on the device type.

  • For a CTERA Edge Filer, Cloud Storage Gateway, the connection procedure from the CTERA Edge Filer is displayed.
    image.png
  • For Windows, Linux and Mac PCs, the agent for that device is downloaded.
  • For mobile devices, such as smartphones and tablets, running iOS or Android, you are directed to the relevant web page to download the software.

Removing a Device

If you want to remove a mobile device, it is recommended is wipe the data first, as described in Wiping Data From a Mobile Device.

To remove a device from your account:

  1. Click the DEVICES option in the navigation pane.
    This page displays all of your devices that have been connected to your account.
    image.png
  2. Click the image.png icon to the right of the device you want to remove and select Delete Device.
    The page changes to the page with the device details and a confirmation message is displayed.
  3. Click Delete to delete the device.

The device is removed, freeing up the license for another user.


Was this article helpful?