Adding, Editing, or Deleting Add-ons

To add or edit an add-on:

1. In the global administration view, select Provisioning > Add-Ons in the navigation pane.
   The ADDONS page is displayed.
   

2. To add a new add-on, click New Addon.
   Or,
   To edit an existing add-on, click the add-on name.
   The Addon wizard is displayed.
   

3. Choose which services to include in the add-on:
   Cloud Backup Service – The Cloud Backup Service is included in the subscription plan for edge filers 7.5.x and earlier.

   • Seeding Supported – Include backup seeding in the subscription plan.
     
     

   Remote Access – Include remote access in the subscription plan. Remote access includes both access to the device's management interface via the CTERA Portal and a dedicated URL, access to the user's files via the CTERA Portal and a dedicated URL.

   Note

   Device owners can disable remote access via the device's management interface.

   Antivirus Service – Include the Cloud Drive antivirus service in the plan. When antivirus is activated, files are scanned for malware automatically and transparently, before they are downloaded for the first time. The antivirus service requires an additional license. For details, see Managing the Antivirus Service.
   Data Loss Prevention (DLP) – This option is no longer supported.

4. Click NEXT.
   

5. Set the addon details.
   Name – A name for the add-on. Only letters and numbers can be used for the name.
   Display Name – The name to use when displaying this add-on in the end user portal and notifications.
   Expires after – The number of days after adding this add-on, that the add-on will expire.

6. Click NEXT.
   The Quotas window is displayed.
   

7. For each item, click in the quota field and enter the number to include in the plan.
   For example, to include 100GB of storage space, click in the Storage (GB) item's quota field and enter 100.

   Note

   Only items included in the license are displayed.
   
   
   The quotas must not exceed the number specified in the license. An error message is displayed when you attempt to assign a user to a plan with a quota that exceeds the number specified in the license.

8. Click NEXT.
   The Wizard Completed screen is displayed.

9. Click FINISH.
   The ADDONS page is displayed with the add-on.
   

10. Assign the add-on to virtual portal, as described in Assigning Add-ons to Virtual Portals.
    The number of add-ons specified for a portal is displayed in the following:

    • In Main > Portals. Click the add-on icon, , to view the add-on details.
      
    • In Main > Dashboard. Click VIEW ADDONS to view the add-on details.
      

If you edited an existing add-on, CTERA Portal applies changed plans to all users every day at midnight.
You can use apply the plan changes immediately by clicking Apply Provisioning Changes. The Apply Provisioning Changes window is displayed and the changes are applied. After the changes have been applied click CLOSE.

While the changes are being applied you can either stop the process, by clicking STOP or close the window while the process continues to run in the background by clicking CONTINUE IN BACKGROUND.

Deleting an Add-On

Before you can delete an add-on, you must delete the add-on from the portal provisioning:

1. In the global administration view, select Main > Portals in the navigation pane.
   The PORTALS page opens, displaying all the virtual portals.
2. Click the portal name that includes the add-on.
3. Click the Provisioning option.
   The Provisioning window is displayed.
4. Select the Add-ons tab.
5. In the add-on row in the list box, click .
6. Click SAVE.

To delete an Add-on:

1. In the global administration view, select Provisioning > Addons in the navigation pane.
   The ADDONS page is displayed.
2. Select the add-on row.
3. Click Delete Addon.
   A confirmation window is displayed.
4. Click DELETE to confirm.

The add-on is deleted.