Backing Up the CTERA Portal and Portal Database

To back up the CTERA Portal servers and storage you need to use third-party recovery tools.

For the CTERA Portal database backup, see Backing Up the Database.

Using third-party tools can result in a recovery of the storage after a disaster not being consistent with the portal database with the storage recovery being either older or newer than the portal database recovery, which is described in Backing Up the Database.

If the storage recovery is older than the database, it can be missing some recent blocks. In this situation, you should rollback the portal database to an earlier point-in-time that matches the storage recovery.

If the storage recovery is newer than the portal database, since deleted blocks are kept for a minimum of 30 days and these blocks are never modified, as long as the portal database is no more than 30 days older, there will be no data loss.