Before You Begin

Article Summary

Share feedback

Thanks for sharing your feedback!

Requirements

Warning

You cannot install a CTERA Agent on a PC running Kaspersky Antivirus software.

Windows 10 and 11 running on x86-64 processors and Windows Server 2012 and higher.

For browsers, the latest two releases of Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge are supported.

The CTERA Agent establishes a connection to the CTERA Portal using TCP port 995. You do not need to open any incoming ports.

You can download CTERA Agent from the CTERA Portal or by contacting CTERA Support support.

From CTERA Portal, click Download Agent located at the bottom left of the CTERA Portal web interface, in the sign-in page or after signing-in as an end user.

The CTERA Agent installation file is downloaded to your computer.

Was this article helpful?

Table of contents