---
title: "Changing Your Password"
slug: "changing-your-password-5-1-1"
tags: ["Portal"]
updated: 2026-04-12T12:13:58Z
published: 2026-04-12T12:13:58Z
canonical: "kb.ctera.com/changing-your-password-5-1-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Changing Your Password

If access to the CTERA Portal is by a local user, you can change your password from the **My Profile** page.

A user accessing the CTERA Portal using Active Directory, cannot change the password from this page, but must contact the system administrator.

**To change the password used to access the CTERA Portal:**

1. Click the avatar in the upper-right corner, and then, in the menu, click **MY PROFILE**.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-Y7RK7BNK.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A33%3A52Z&se=2026-11-11T05%3A33%3A52Z&sr=c&sp=r&sig=vAxmZG4fQixGF%2FKrC6feRdZG%2FZLxVvo2eKjnh9EgGf4%3D)  

The **My Profile** page is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-BA7V8FLU.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A33%3A52Z&se=2026-11-11T05%3A33%3A52Z&sr=c&sp=r&sig=vAxmZG4fQixGF%2FKrC6feRdZG%2FZLxVvo2eKjnh9EgGf4%3D)
2. Click the **Change Password** link.  

The **Change Password** window is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-OENWNDB0.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A33%3A52Z&se=2026-11-11T05%3A33%3A52Z&sr=c&sp=r&sig=vAxmZG4fQixGF%2FKrC6feRdZG%2FZLxVvo2eKjnh9EgGf4%3D)
3. Enter your existing password and then the new password and cnfirm the new password.
4. Click **Change Password**.