--- title: "Connecting To a CTERA Portal" slug: "connecting-to-a-ctera-portal" tags: ["Connect", "WebDAV", "Drive"] updated: 2025-10-26T10:12:28Z published: 2025-10-26T10:12:28Z canonical: "kb.ctera.com/connecting-to-a-ctera-portal" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # Connecting To a CTERA Portal You can connect to more than one CTERA Portal. ## Setting Up a New Connection **To set up a connection to a CTERA Portal from CTERA Drive Connect:** 1. Click the CTERA Drive Connect icon ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-9HQTI7MV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D). The CTERA Drive Connect menu is displayed. | Windows | macOS | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-HZA34O0Y.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-QFRC1T7S.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | 2. Click **Open Connection**. **Windows**: | Integrated Connect Mode | Smart Synchronization Connect Mode | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VNV0XYJ4.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VYHP55BZ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | **macOS**: | Integrated Connect Mode | Smart Synchronization Connect Mode | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VJ4MBVUS.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-98MD337V.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | 3. Enter the information to connect to the CTERA Portal. **Nickname** – A name to identify the portal. you can connect to more than one CTERA Portal, each with its own unique nickname. **Labels** – An optional label to identify the connection as a bookmark. You can group more than one connection under the same label. | Windows | macOS | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-HLQVT32I.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-KBK0HPRO.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | If a label is not specified: | Windows | macOS | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-RCM61YLO.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-B333ILIB.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | If you use the same label for different connections, all the connections are grouped under the bookmark. **Note** Refer to [Using an Existing Connection](/v1/docs/connecting-to-a-ctera-portal#using-an-existing-connection) to see how connecting to a CTERA Portal depends on whether a bookmark is defined. **Server** – The full name or IP address of the CTERA Portal. **Port** – The port to use to connect to the CTERA Portal. **Username** – The username to access the CTERA Portal. **Password** – The password for the username to access the CTERA Portal. **Path** – The path to access the CTERA Portal: `/ServicesPortal/webdav` – access as an end user or team portal administrator. **Connect Mode** – **Integrated**, **Smart Synchronization**, or **Default**. The default connection mode is the connection mode set in **Preferences > Sync Settings**. For details about these connect modes, see [Sync Settings](/v1/docs/sync-settings) or [Working With CTERA Drive Connect](/v1/docs/working-with-ctera-drive-connect-content#connecting-to-a-portal). When **Connect Mode** is **Smart Synchronization** for Windows setting only: **Options** – Whether the connection is read only or read/write access. The default is read/write. Check **Options** to set the connection as read only. - **Drive Letter** – The drive letter to use to map the CTERA Portal cloud drive in Windows File Explorer. 4. Click **Connect** to both save the connection settings and connect to the CTERA Portal. Connected portals and bookmarked portals in the menu are displayed with a green icon, or if sync is paused or another CTERA Drive Connect process is running, with an orange icon, ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28703%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D). **Note** If the portal is configured so that it is only accessed using single sign-on, a web page opens in your browser to allow access. **Windows**: File Explorer opens displaying the CTERA Portal cloud drive. If you close the connection window or click **OK** or **Cancel**, a connection is created, even if you did not specify any connection details. **macOS**: Finder opens displaying the CTERA Portal cloud drive. If you close the connection window, a connection is created, even if you did not specify any connection details. If you click **Delete**, you are prompted to delete the connection. If **Save Workspace** is checked in **Preferences > General**, connections to CTERA Portal are reopened even if you close CTERA Drive Connect. ## Using an Existing Connection **To connect to a CTERA Portal Using an Existing Connection:** 1. Click the CTERA Drive Connect icon ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-9HQTI7MV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D). The CTERA Drive Connect menu is displayed. 2. Hover over the bookmark in the list, that does not have a connection icon, ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28704%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) or ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28703%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D), at the side, and click **Connect** from the popup menu. With a label defined for the connection: | Windows | macOS | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-1494JXK3.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XCK4HRLC.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | **Note** If you have more than one connection under the bookmark, clicking the bookmark lists all the connections. In the above screenshots there is only one option in the bookmark. Without a label defined for the connection: | Windows | macOS | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-GR0IGSFF.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-W8CR0FR7.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A03Z&se=2026-11-11T05%3A08%3A03Z&sr=c&sp=r&sig=7EerCCHy%2B60EBTVG3pLHIO8IlP3LrEWbWruInPX%2FuhE%3D) | **Windows**: File Explorer opens displaying the CTERA Portal cloud drive. **macOS**: Finder opens displaying the CTERA Portal cloud drive.