--- title: "CTERA Edge Filers and CTERA Drive Share/Protect (Agent) Customizations" slug: "ctera-agent-and-cloud-storage-gateway-customizations" updated: 2025-01-08T15:31:59Z published: 2025-01-08T15:31:59Z canonical: "kb.ctera.com/ctera-agent-and-cloud-storage-gateway-customizations" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # CTERA Edge Filers and CTERA Drive Share/Protect (Agent) Customizations CTERA Edge Filer and Agent customizations are performed by CTERA. Send the following items to CTERA: - A list of desired customizations. For an explanation of all available customizations, see [CTERA Edge Filer Customizations](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#ctera-edge-filer-customizations) and [CTERA Agent Customizations](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#ctera-agent-customizations). - The company logo in PNG format. The recommended size is 210x70 pixels. The size is proportionally generated to fit 210x70 pixels. - The product name. **Note** When customizing the CTERA Agent, the local interface's **About** screen will still include the CTERA copyright. ## CTERA Edge Filer Customizations The following customizations can be made to the CTERA Edge Filer user interface: - **Login** - **Default language and Language options** By default, the user interface is displayed in English, and users can select a different language. The default language can be changed to one of the supported languages, such as English (United States), French, German, Hebrew, Italian, Spanish (Spain, International Sort). - **Logo** By default, the CTERA logo is displayed. The logo can be changed to your company logo. - **Colors and background** By default, the CTERA color scheme and background image is used. The interface colors, as well as the background image, can be changed to suit your company's preference. - **User interface** - **Default language and Language options** By default, the user interface is displayed in English, and users can select a different language. The default language can be changed to one of the supported languages, such as English (United States), French, German, Hebrew, Italian, Spanish (Spain, International Sort). - **Logo** By default, the CTERA logo is displayed. The logo can be changed to your company logo. - **Colors and background** By default, the CTERA color scheme and background image is used. The interface colors, as well as the background image, can be changed to suit your company's preference. ## CTERA Agent Customizations The following can be customized: - [Installation Wizard](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#installation-wizard) - [Login Interface](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#login-interface) - [New User Setup Wizard](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#new-user-setup-wizard) - [User Interface](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#user-interface) - [Outlook Plugin](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#outlook-plugin) - [Image](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#image) - [Preconfiguration Options](/v1/docs/ctera-agent-and-cloud-storage-gateway-customizations#preconfiguration-options) ### Installation Wizard The following customizations can be made to the **CTERA Agent Setup Wizard**, which is used to install the CTERA Agent: - **Language** By default, the agent installation uses the language that is currently defined as the operating system's active language pack. The language can be preconfigured to one of the supported languages, such as English (United States), French, German, Hebrew, Italian, Spanish (Spain, International Sort). - **Logo and product name** By default, the CTERA logo is displayed and CTERA Agent is displayed as the product name. The logo can be changed to your company logo and the product name can be changed to the name of your product in both the window title and the screen title. - **Default installation folder** By default, the **Select Installation Folder** window displays the default installation path, which includes `CTERA\CTERA Agent`. The part of the path following `C:\Program Files (x86)\` can be changed to any path. ### Login Interface The following customizations can be made to the CTERA Agent local interface. - **Language** By default, the agent uses the language that is currently defined as the operating system's active language pack. The language can be preconfigured to one of the supported languages, such as English (United States), French, German, Hebrew, Italian, Spanish (Spain, International Sort). - **Logo and default server** By default, the CTERA logo is displayed. On first sign-in the **Server Address** field is empty. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-9NN9KW47.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The logo can be changed to your company logo and you can pre-fill **Server Address** field with the hostname of your company's CTERA Portal or edge filer. - **Background graphic** By default, the CTERA background graphic is used. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VTGWEYPV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) This can be customized to a graphic that suits your company's branding and color scheme. - **Default advanced settings** By default, the **Advanced** fields are empty. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-HJKWWHM6.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) You can pre-fill these fields with your company's proxy settings. - **Product name in right-click menu** By default, the text CTERA Agent is displayed in the right-click menu for files and folders, enabling users to select an item for backing up or syncing. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-BPZHFUG2.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) CTERA Agent can be changed to the name of your product. - **Product Window logo, name, fonts, font colors, buttons, and background graphic** By default, the product window includes the product logo, name, buttons, and background graphic. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-OV4YPODO.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The logo, product name, fonts, font colors, action buttons, language, and background graphic can be customized. ### New User Setup Wizard When a new user connects the CTERA Agent to the CTERA Portal, the **New User Setup Wizard** is displayed. The following customizations can be made to the wizard: - **Logo, fonts, font colors and navigation buttons** By default, the CTERA logo is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-UQUK652J.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-8O1Q73VH.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The logo can be changed to your company logo and the fonts, font colors, and navigation buttons can be customized. ### User Interface The following customizations can be made to the CTERA Agent user interface: - **Default language and Language options** By default, the user interface is displayed in English, and users can select a different language. The default language can be changed to one of the supported languages, such as English (United States), French, German, Hebrew, Italian, Spanish (Spain, International Sort). ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-FK3Q6814.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The list of interface languages available can be customized. - **Logo and product name** By default, the CTERA logo is displayed and `CTERA Agent Settings` is displayed as the product name. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-8LYKOKR0.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The logo can be changed to your company logo and the product name can be changed to the name of your product in both the window title and the screen title. - **Restricted Agent Settings** The settings available to a Windows or MAC agent can be restricted to enabling the agent user to perform a limited number of functions, such as manually running a backup or restoring a backup. The following settings can be restricted: - Select files to backup or to exclude from a backup. - Schedule backups. - Throttle the internet bandwidth usage. - **Color scheme** To customize the agent to your company’s look and feel, you can change the color scheme from its default settings for the following: - Fonts - Highlighted items - Selected items - Action buttons - Line separators - Toolbars - Background ### Outlook Plugin The following customizations can be made to the CTERA Outlook plugin: - **Product name** By default, `Cloud Drive` is displayed in the **Settings** window. This can be changed to the name of your product. - **Attachment message color scheme** By default, the attachment message's color scheme is as follows: ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-JQBZ75ZA.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A08Z&se=2026-11-11T05%3A28%3A08Z&sr=c&sp=r&sig=RNeCju4AprcA8rl%2F9t89xbohB42uRwVdC8s5rz%2Fhowk%3D) The colors can be customized. ### Image All of the images in `C:\Program Files (x86)\CTERA\CTERA Agent\res\images` can be customized, as long as the customized image has the same name and size of the original image. ### Preconfiguration Options It is possible to preconfigure the CTERA Agent with certain settings that will take effect immediately upon installation. These settings include: - **SSO (Single Sign-on)** Single Sign-on is available with Active Directory users. After the initial sign in, the user can log in without entering their user and password again. - **Cloud Drive path** In single user mode, the CTERA Agent Cloud Drive folder is located under the following path on Windows: `volume:\ProgramData\CTERA\CTERA Agent\CloudDrive` where volume is the volume name. On Linux and Mac, the path is: `/usr/local/cloud` In multiuser installation mode, the cloud drive folder is located under the user's home folder. For example, in Windows: `volume:\Users\User1\CloudDrive` By default, the user’s home folder, usually called `My Files`, is synced to this location, as well as any other cloud folders that were configured for synchronization. In single user mode, it is possible to specify a different Cloud Drive path, such as the following path on Windows: `volume:\office\storage\CloudDrive` - **Mapped cloud folder** It is possible to preconfigure the CTERA Agent to set up a mapped network drive that uses WebDAV. The CTERA Agent installer will also install a WebDAV client and will connect to the cloud folder after connecting to the CTERA Portal. - **Online help link** By default, the **Help** link in the CTERA Agent user interface leads to a help page on CTERA's website. It is possible to change this link, so that it leads to your own help page. The changed link has the following format: website/help/agent/version/platform Where: - website is your website URL. - version is the CTERA Agent version number. - platform is the CTERA Agent platform: - For Windows: win - For Mac: mac - For any supported Linux machine: linux For example, if your company website URL is `http://www.example.com`, then the CTERA help link for Windows `http://www.ctera.com/help/agent/7.0/win` becomes `http://www.example.com/help/agent/7.0/win`. **Legal information link** By default, the **Legal Information** link in the **About** window leads to CTERA’s legal documents. It is possible to change this link, so that it leads to your own legal information page. - **Home page** By default, the user interface's home page is **Main > Cloud Backup**. It is possible to set any other page as the home page. If your brand requires any additional preconfiguration options, contact CTERA.