---
title: "CTERA Drive Share/Protect (Agent) How-tos"
slug: "ctera-drive-agent-how-tos"
status: "update"
updated: 2026-06-11T06:44:56Z
published: 2026-06-11T06:45:16Z
canonical: "kb.ctera.com/ctera-drive-agent-how-tos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CTERA Drive Share/Protect (Agent) How-tos

CTERA Drive (also referred to as CTERA Agent) is a software application you can use to back up and sync files to the cloud, optionally via on-premises network attached storage devices.

You connect CTERA Agent directly to the CTERA Portal which backs up and syncs files to the CTERA Portal.

This section includes how-to articles for the CTERA Agent.

## **Articles**

- [Change Volume Shadow Storage (VSS) EFI Location](https://knowledge-base.document360.io//v1/docs/how-to-3)
- [Connect a Drive Share/Protect (Agent) to a Portal over TCP 443](https://knowledge-base.document360.io//v1/docs/how-to-15)
- [Disable the Microsoft Outlook Plug-in](https://knowledge-base.document360.io//v1/docs/how-to-4)
- [Enable Agent Debug Logs](https://knowledge-base.document360.io//v1/docs/how-to-1)
- Reinstall CTERA Agent Cleanly: [Windows](https://kb.ctera.com/docs/re-installing-the-ctera-agent-cleanly), [macOS](https://kb.ctera.com/docs/installing-ctera-agent-4#reinstalling-the-ctera-agent-cleanly)
- [Use the Agent Command Line Interface (CLI)](https://knowledge-base.document360.io//v1/docs/how-to-2)