Edge Filer Log Messages

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Log messages are divided into the following:

Emergency Messages

Message	Topic
RAID array has failed	System

Alert Messages

Message	Topic
A storage volume is critically full	System
Active Directory connection failed: Clock skew error - Device clock and AD clock are out of sync	System
Agent did not complete a backup for a long time	System
Agent software updates will not be performed	System
Antivirus inoperable	System
Array contains a disk which is unsafe for RAID: SCT Error Recovery Control is unsupported	System
Background Download disabled due to full disk space	System
Caching Gateway is in critical condition: Too much data in non-evictable folders. Please increase cache size or reduce size of pinned folders.	System
CIFS connections has almost reached the limit	System
Cloud backup did not succeed for a long time	System
Cloud Sync: Add directory watch failed	System
Cloud sync did not succeed for a long time	System
Connection to cloud services did not succeed for a long time	System
Consistency errors were detected in volume. Run the Volume Repair Wizard	System
Device clock and portal clock are out of sync. Cloud Drive synchronization disabled	System
Disk has failed S.M.A.R.T health test	System
Disk has failed S.M.A.R.T test	System
Download disabled due to almost critical disk space	System
Exceeding the maximum amount of synchronized directories. Some local changes may not be synchronized	System
RAID array is running in degraded mode	System
Replication task did not succeed for a long time	System
Report ransomware detected	System
Synchronization stopped due to critical disk space	System
Throttling writes due to low space in cache volume.	System
Too much data was marked as available offline. Either increase the cache size or remove some folders from being available offline	System
Unable to store logs to log volume	System
UPS device reported low battery	System
UPS device reported low battery; Safely shutting down	System

Error Messages

Message	Topic
–	Files
Antivirus error	System
Antivirus malware DB failure	System
Antivirus malware DB update error	System
Automatic share creation process failed	System
Backup completed with errors	Backup
Cloud Sync: Full scan failed	System
CloudSync state changed to Upload Stalled	System
Disk-level backup failed	Sync
Download failed	System
Error	System
Failed mounting the volume. Please try upgrading your firmware	System
Failed running storage command	System
Failed sending alert. Please check your configuration	System
Failed sending alert to specified recipient	System
Failed to save the configuration file	System
File system contains errors that could not be fixed	System
File system contains errors that were left unfixed	System
File transfer failed	Cloud Sync
Local backup failed	Sync
No certificate is installed	System
Populate stub folder failed	System
Post-backup operation failed	Agent
Pre-backup operation failed	Agent
Quarantine clear failed	System
Quarantine file delete failed	System
Quarantine file failed	System
Quarantine restore failed	System
Retrieve Files From Path Mechanism Error	System
service failure	System
SMTP server cannot be contacted	System
Unplanned event	Syatem
VSS writer error	Agent

Warning Messages

Message	Topic
–	Files
A storage volume is full	System
A storage volume is nearly full	System
Active Directory connection failed: Domain join operation required	System
Active Directory connection failed: Network error	System
Agent failed to log in	Access
Backing up without creating a snapshot	Agent
Backup completed with warnings	Backup
Cache is full but no files could be evicted	System
Cloud Sync: Full scan failed	System
Cloud Sync: Overflow in FS listener	System
CloudSync: Verify sync completed with warnings	System
Connection to portal failed	System
Detected a disk with more than one partition. Using only the first one.	System
Disk has a SMART attribute which exceeded its threshold	System
Disk-level backup completed with errors	Sync
Event log was corrupted and reset	System
File synchronization failed	Files
File system contained errors, but they were fixed successfully	System
File system global change watch is disabled. Using recursive directory watches	System
File transfer failed	Files
Found a duplicate array name. Renaming the new array	System
Found a duplicate volume name. Renaming the new volume	System
Found a volume with an illegal name. Renaming the volume	System
Ignoring volume with duplicate volume name	System
Import failed	System
Kernel Message	System
Local Backup completed with errors	Sync
Log storage location is not available. Storing logs in memory	System
Network Generic Error	System
Persistent change journal is disabled. File system scan is required	System
Received NFS request for an invalid path	Access
Received NFS request for path that is not exported to NFS	Access
Received NFS request from unauthorized client	Access
Received NFS request on an illegal port	Access
Redundant power supply is currently OFFLINE. Operating in single PSU mode	System
Removing an illegal array element from the configuration file	System
Repair stopped	System
Resetting the configuration field to defaults	System
Resetting the configuration to defaults	System
Resource Usage Limit Exceeded	System
Send Keep-Alive alert	System
SMB connection dropped	System
System is low on memory	System
This device is unlicensed	System
Upload request denied	Access
UPS device running on battery	System
User failed to log in	Access
User failed to log in to FTP server (too many active sessions)	Access
Virus detected	Antivirus
Wake on LAN error	System
Warning	System

Notice Messages

Message	Topic
Agent connected	Access
Agent disconnected	Access
Agent started up	Agent
Agent version changed	Agent
Antivirus configuration changed	Audit
Array status changed	System
Backup completed successfully	Backup
Configuration Changed	Audit
Connected to network	System
Connected to portal	System
Device certificate was updated	System
Device main service restarted	System
Device restarted	System
Device shut down	System
Device started up	System
Disconnected from network	System
Disconnected from portal	System
Disk plugged in	System
Disk unplugged	System
Disk-level backup completed	Sync
Eviction Initiated	Audit
Firmware version changed	System
Import succeeded	System
Local Backup completed	Sync
Local Dedup disabled. Requires restart.	System
Local Dedup enabled. Requires restart.	System
Local Quota has been disabled. The change will be applied after suspending and then unsuspending syncing with the portal.	System
Local Quota has been enabled. The change will be applied after suspending and then unsuspending syncing with the portal.	System
Notice	System
Snapshots changed	Audit
System time was updated by the NTP server	System
Task Finished	Audit
Task Initiated	Audit
User logged in	Access
User logged out	Access
Virus definitions database updated	System
WaterMark Memory Configuration Change	Audit

Info Messages

Message	Topic
–	Files
Antivirus is running	System
Antivirus malware DB changed	System
Antivirus malware DB update initiated	System
Automatic Support Report Configuration change	Audit
Background Download resumed after exiting full disk space condition	System
Both power supplies are currently ONLINE. Operating in dual PSU mode	System
Cloud Sync: Full scan completed successfully	System
Cloud Sync: Started full scan	System
CloudSync.db rename	System
CloudSync state changed to normal	System
CloudSync: Verify sync completed successfully	System
CloudSync: Verify sync started	System
CloudSync: Verify sync stopped	System
Connected to Active Directory domain	System
Download completed	Acess
Downloaded new Agent version	System
Download resumed after exiting almost critical disk space condition	System
File system recovered after unclean shutdown	System
File transferred	Cloud Sync and Files
Finished array syncing	System
Infection Caught	System
Info	System
Instant Disaster Recovery disabled	System
Instant Disaster Recovery enabled	System
Periodic antivirus malware DB update initiated	System
Quarantine	System
Quarantine clear	System
Quarantine file delete	System
Quarantine restore	System
Ransom Protect: blocked user disconnected	System
Ransom Protect: excluded user disconnected	System
Ransom Protect: see More Information	System
Received NFS request from authenticated client	Access
Repair completed successfully without errors	System
replication file	Files
Starting array syncing	System
Synchronization resumed after exiting critical disk space condition	System
UPS device attached	System
UPS device detached	System
UPS device running on AC power	System
Using local license - not requesting from portal	System
Volume transferred	Files
Wake on LAN succeeded	System

Debug Messages

Message	Topic
Antivirus malware DB: no changes	System
Cloud Cache	System
Debug Message	System
Error Message	System
Failed connecting to a domain controller	System
Informational Message	System
Local Backup started	System
Log Dropped	System
Removing a deprecated configuration field from the configuration file	System
Warning Message	System

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CTERA Log Message Classes and Attributes

Table of contents

Emergency Messages
Alert Messages
Error Messages
Warning Messages
Notice Messages
Info Messages
Debug Messages