Log messages are divided into the following:
Emergency Messages
| Message |
Topic |
| RAID array has failed |
System |
Alert Messages
| Message |
Topic |
| A storage volume is critically full |
System |
| Active Directory connection failed: Clock skew error - Device clock and AD clock are out of sync |
System |
| Agent did not complete a backup for a long time |
System |
| Agent software updates will not be performed |
System |
| Antivirus inoperable |
System |
| Array contains a disk which is unsafe for RAID: SCT Error Recovery Control is unsupported |
System |
| Background Download disabled due to full disk space |
System |
| Caching Gateway is in critical condition: Too much data in non-evictable folders. Please increase cache size or reduce size of pinned folders. |
System |
| CIFS connections has almost reached the limit |
System |
| Cloud backup did not succeed for a long time |
System |
| Cloud Sync: Add directory watch failed |
System |
| Cloud sync did not succeed for a long time |
System |
| Connection to cloud services did not succeed for a long time |
System |
| Consistency errors were detected in volume. Run the Volume Repair Wizard |
System |
| Device clock and portal clock are out of sync. Cloud Drive synchronization disabled |
System |
| Disk has failed S.M.A.R.T health test |
System |
| Disk has failed S.M.A.R.T test |
System |
| Download disabled due to almost critical disk space |
System |
| Exceeding the maximum amount of synchronized directories. Some local changes may not be synchronized |
System |
| RAID array is running in degraded mode |
System |
| Replication task did not succeed for a long time |
System |
| Report ransomware detected |
System |
| Synchronization stopped due to critical disk space |
System |
| Throttling writes due to low space in cache volume. |
System |
| Too much data was marked as available offline. Either increase the cache size or remove some folders from being available offline |
System |
| Unable to store logs to log volume |
System |
| UPS device reported low battery |
System |
| UPS device reported low battery; Safely shutting down |
System |
Error Messages
| Message |
Topic |
| – |
Files |
| Antivirus error |
System |
| Antivirus malware DB failure |
System |
| Antivirus malware DB update error |
System |
| Automatic share creation process failed |
System |
| Backup completed with errors |
Backup |
| Cloud Sync: Full scan failed |
System |
| CloudSync state changed to Upload Stalled |
System |
| Disk-level backup failed |
Sync |
| Download failed |
System |
| Error |
System |
| Failed mounting the volume. Please try upgrading your firmware |
System |
| Failed running storage command |
System |
| Failed sending alert. Please check your configuration |
System |
| Failed sending alert to specified recipient |
System |
| Failed to save the configuration file |
System |
| File system contains errors that could not be fixed |
System |
| File system contains errors that were left unfixed |
System |
| File transfer failed |
Cloud Sync |
| Local backup failed |
Sync |
| No certificate is installed |
System |
| Populate stub folder failed |
System |
| Post-backup operation failed |
Agent |
| Pre-backup operation failed |
Agent |
| Quarantine clear failed |
System |
| Quarantine file delete failed |
System |
| Quarantine file failed |
System |
| Quarantine restore failed |
System |
| Retrieve Files From Path Mechanism Error |
System |
| service failure |
System |
| SMTP server cannot be contacted |
System |
| Unplanned event |
Syatem |
| VSS writer error |
Agent |
Warning Messages
| Message |
Topic |
| – |
Files |
| A storage volume is full |
System |
| A storage volume is nearly full |
System |
| Active Directory connection failed: Domain join operation required |
System |
| Active Directory connection failed: Network error |
System |
| Agent failed to log in |
Access |
| Backing up without creating a snapshot |
Agent |
| Backup completed with warnings |
Backup |
| Cache is full but no files could be evicted |
System |
| Cloud Sync: Full scan failed |
System |
| Cloud Sync: Overflow in FS listener |
System |
| CloudSync: Verify sync completed with warnings |
System |
| Connection to portal failed |
System |
| Detected a disk with more than one partition. Using only the first one. |
System |
| Disk has a SMART attribute which exceeded its threshold |
System |
| Disk-level backup completed with errors |
Sync |
| Event log was corrupted and reset |
System |
| File synchronization failed |
Files |
| File system contained errors, but they were fixed successfully |
System |
| File system global change watch is disabled. Using recursive directory watches |
System |
| File transfer failed |
Files |
| Found a duplicate array name. Renaming the new array |
System |
| Found a duplicate volume name. Renaming the new volume |
System |
| Found a volume with an illegal name. Renaming the volume |
System |
| Ignoring volume with duplicate volume name |
System |
| Import failed |
System |
| Kernel Message |
System |
| Local Backup completed with errors |
Sync |
| Log storage location is not available. Storing logs in memory |
System |
| Network Generic Error |
System |
| Persistent change journal is disabled. File system scan is required |
System |
| Received NFS request for an invalid path |
Access |
| Received NFS request for path that is not exported to NFS |
Access |
| Received NFS request from unauthorized client |
Access |
| Received NFS request on an illegal port |
Access |
| Redundant power supply is currently OFFLINE. Operating in single PSU mode |
System |
| Removing an illegal array element from the configuration file |
System |
| Repair stopped |
System |
| Resetting the configuration field to defaults |
System |
| Resetting the configuration to defaults |
System |
| Resource Usage Limit Exceeded |
System |
| Send Keep-Alive alert |
System |
| SMB connection dropped |
System |
| System is low on memory |
System |
| This device is unlicensed |
System |
| Upload request denied |
Access |
| UPS device running on battery |
System |
| User failed to log in |
Access |
| User failed to log in to FTP server (too many active sessions) |
Access |
| Virus detected |
Antivirus |
| Wake on LAN error |
System |
| Warning |
System |
Notice Messages
| Message |
Topic |
| Agent connected |
Access |
| Agent disconnected |
Access |
| Agent started up |
Agent |
| Agent version changed |
Agent |
| Antivirus configuration changed |
Audit |
| Array status changed |
System |
| Backup completed successfully |
Backup |
| Configuration Changed |
Audit |
| Connected to network |
System |
| Connected to portal |
System |
| Device certificate was updated |
System |
| Device main service restarted |
System |
| Device restarted |
System |
| Device shut down |
System |
| Device started up |
System |
| Disconnected from network |
System |
| Disconnected from portal |
System |
| Disk plugged in |
System |
| Disk unplugged |
System |
| Disk-level backup completed |
Sync |
| Eviction Initiated |
Audit |
| Firmware version changed |
System |
| Import succeeded |
System |
| Local Backup completed |
Sync |
| Local Dedup disabled. Requires restart. |
System |
| Local Dedup enabled. Requires restart. |
System |
| Local Quota has been disabled. The change will be applied after suspending and then unsuspending syncing with the portal. |
System |
| Local Quota has been enabled. The change will be applied after suspending and then unsuspending syncing with the portal. |
System |
| Notice |
System |
| Snapshots changed |
Audit |
| System time was updated by the NTP server |
System |
| Task Finished |
Audit |
| Task Initiated |
Audit |
| User logged in |
Access |
| User logged out |
Access |
| Virus definitions database updated |
System |
| WaterMark Memory Configuration Change |
Audit |
Info Messages
| Message |
Topic |
| – |
Files |
| Antivirus is running |
System |
| Antivirus malware DB changed |
System |
| Antivirus malware DB update initiated |
System |
| Automatic Support Report Configuration change |
Audit |
| Background Download resumed after exiting full disk space condition |
System |
| Both power supplies are currently ONLINE. Operating in dual PSU mode |
System |
| Cloud Sync: Full scan completed successfully |
System |
| Cloud Sync: Started full scan |
System |
| CloudSync.db rename |
System |
| CloudSync state changed to normal |
System |
| CloudSync: Verify sync completed successfully |
System |
| CloudSync: Verify sync started |
System |
| CloudSync: Verify sync stopped |
System |
| Connected to Active Directory domain |
System |
| Download completed |
Acess |
| Downloaded new Agent version |
System |
| Download resumed after exiting almost critical disk space condition |
System |
| File system recovered after unclean shutdown |
System |
| File transferred |
Cloud Sync and Files |
| Finished array syncing |
System |
| Infection Caught |
System |
| Info |
System |
| Instant Disaster Recovery disabled |
System |
| Instant Disaster Recovery enabled |
System |
| Periodic antivirus malware DB update initiated |
System |
| Quarantine |
System |
| Quarantine clear |
System |
| Quarantine file delete |
System |
| Quarantine restore |
System |
| Ransom Protect: blocked user disconnected |
System |
| Ransom Protect: excluded user disconnected |
System |
| Ransom Protect: see More Information |
System |
| Received NFS request from authenticated client |
Access |
| Repair completed successfully without errors |
System |
| replication file |
Files |
| Starting array syncing |
System |
| Synchronization resumed after exiting critical disk space condition |
System |
| UPS device attached |
System |
| UPS device detached |
System |
| UPS device running on AC power |
System |
| Using local license - not requesting from portal |
System |
| Volume transferred |
Files |
| Wake on LAN succeeded |
System |
Debug Messages
| Message |
Topic |
| Antivirus malware DB: no changes |
System |
| Cloud Cache |
System |
| Debug Message |
System |
| Error Message |
System |
| Failed connecting to a domain controller |
System |
| Informational Message |
System |
| Local Backup started |
System |
| Log Dropped |
System |
| Removing a deprecated configuration field from the configuration file |
System |
| Warning Message |
System |