CTERA Portal-level Provisioning
  • 02 Jun 2022
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CTERA Portal-level Provisioning

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Article Summary

Provisioning is the process of assigning services and quotas to tenants.

The CTERA Portal owner provisions each virtual portal owner with services and quotas. For example, it is possible to limit a virtual portal to use a total of up to 100GB of storage space and 50 workstation agents.
The following provisioning methods are available for portal-level provisioning:

  • Global plans
    In order to obtain services, virtual portals are assigned to a global plan which defines a set of services that the portal will receive, and which will subsequently be used by the portal's end users. Further, the plan can specify a maximum snapshot retention policy for the portal. See CTERA Portal Snapshots (Backups).
    Note

    For team portals, the global plan limits the total amount of resources used by end users. Portal Licenses are consumed immediately, when the team portal is provisioned.

    For reseller portals, the global plan limits the total amount of storage space (and other resources, such as server agents and workstation agents) allocated to a reseller portal's end users. That is, if a reseller provisions a 10GB storage quota to an end user, then 10GB of the reseller's storage space quota is consumed immediately, regardless of whether the end user actually uses the entire 10GB of storage space. Likewise, Portal Licenses are consumed when the resources are provisioned to the end user.
  • Global add-ons
    In addition to the global plan, one or more global add-ons can be added to portals. Each global add-on defines a set of services that portals will receive in addition to the services specified in the global plan. For example, an add-on may include an additional 10 GB of storage space for the number of devices specified in the global plan. Add-ons can be set to expire after a specified time period and can be stacked as desired. For example, a portal may have a subscription plan for 100 GB of storage, as well as two add-ons for 10GB of storage and one add-on for 5GB of storage. While the add-ons are valid, the portal will be entitled to allocate up to 125GB of cloud storage to end users.

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