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CTERA Support Documents
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CTERA Customer Support Services Guide
CTERA strives to deliver the highest level of technical support, based on industry-best practices and our highly skilled team available around the clock and around the world to our global customers and partners. Click on the graphi...
Updated on : 19 Sep 2022
CTERA Portal and Support for CentOS 7.x
CTERA Portal is based on the CentOS 7.x operating system. This operating system is officially end-of-life as of June 30, 2024. Before CentOS 7.x reaches its end-of-life, CTERA will deliver new versions of CTERA Portal that are based on a newer Lin...
Updated on : 12 Sep 2022
CTERA Products End-of-Life/Support Statement
This page contains announcements of the end-of-life and end-of-support for various CTERA products. For details about interoperability between CTERA products and 3rd-party products, see: Portal and Mobile Edge Filer (Gateway) ...
Updated on : 17 Apr 2023
CTERA Service Level Agreement
Click on the graphic to open the CTERA SLA document in a separate window, to read and download the document.
Updated on : 19 Sep 2022