Viewing Backed Up Files

Before restoring folders and files from a backup, you can view the files to determine if this is the correct backup version to restore.

Dependent on the file type and the CTERA Portal set up, you can click on a file to view it directly in the CTERA Portal. If the icon is available when you select a file, that file can be viewed using the appropriate tool for that file type.

If the file is a Microsoft Excel, PowerPoint or Word file, and using Microsoft O365 has been set up by the CTERA Portal administrator, the default is to enable viewing using Microsoft O365.

For other file types, and also for Microsoft Excel, PowerPoint and Word file when Microsoft O365 has not been set up by the CTERA Portal administrator, a Google Chrome extension is available to view files using the appropriate tool for that file type.

Note: The Google Chrome extension is only available when accessing the CTERA Portal from Google Chrome and a CTERA Agent must be installed on the machine used to access the CTERA Portal and this agent must be connected to the CTERA Portal.