---
title: "Deleting and Undeleting Folders"
slug: "deleting-and-undeleting-folders-3-1-1"
tags: ["Portal"]
updated: 2026-09-01T07:40:16Z
published: 2026-09-01T07:40:16Z
canonical: "kb.ctera.com/deleting-and-undeleting-folders-3-1-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting and Undeleting Folders

**To delete a folder:**

1. Select **Global File System > Cloud Drive Folders** or **Global File System > Backup Folders** in the navigation pane. The **Cloud Drive Folders** or **Backup Folders** page is displayed.

| Cloud Drive Folder | Backup Folder |
| --- | --- |
| ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-A37TLBBW.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A40Z&se=2026-11-11T05%3A34%3A40Z&sr=c&sp=r&sig=%2B1sBBkBQ%2BOydfWDw0ak0uanzlUj7ww700k4hvfo9BP8%3D) | ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-SQK7P0TP.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A40Z&se=2026-11-11T05%3A34%3A40Z&sr=c&sp=r&sig=%2B1sBBkBQ%2BOydfWDw0ak0uanzlUj7ww700k4hvfo9BP8%3D) |
2. Either,

Or,
  1. Select the folder’s row to delete and click **Delete**.  

A confirmation window is displayed.
  2. Click **Delete** to confirm.
  1. Click the folder.
  2. Click **Delete**.  

A confirmation window is displayed.
  3. Click **Delete** to confirm.

The folder is deleted.

When you delete a cloud drive or backup folder, it goes into the **Trashcan**. The folder is kept in the **Trashcan** for the duration of the retention policy specified for deleted files, described in [The Snapshot Retention Policy](/v1/docs/the-snapshot-retention-policy-10-1-1).

**Note**

Snapshots of deleted folders are maintained as long as the folder is in the trashcan. To access a previous version, you must first undelete the folder.

You can review cloud drive and backup folders that have been deleted, while they are still in the **Trashcan** and either undelete them or permanently delete them.

**To view and manage deleted folders:**

1. Select **Global File System > Cloud Drive Folders** or **Global File System > Backup Folders** in the navigation pane.  

The **Cloud Drive Folders** or **Backup Folders** page is displayed.
2. In the **Show Folders** option, from the drop-down list select **Trashcan**, to display all the deleted cloud folders or backup folders. For example, for cloud drive folders:  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-2WV0PJ04.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A40Z&se=2026-11-11T05%3A34%3A40Z&sr=c&sp=r&sig=%2B1sBBkBQ%2BOydfWDw0ak0uanzlUj7ww700k4hvfo9BP8%3D)
3. Select one or more rows to either undelete the folders, by clicking **Undelete**, or permanently delete the folders and their contents, by clicking **Delete Permanently**.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-CU4YL1BJ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A40Z&se=2026-11-11T05%3A34%3A40Z&sr=c&sp=r&sig=%2B1sBBkBQ%2BOydfWDw0ak0uanzlUj7ww700k4hvfo9BP8%3D)

When the view is changed back to show folders, and folders that were undeleted are displayed.