---
title: "Disabling the Thumbnail Service"
slug: "disabling-the-thumbnail-service-1"
tags: ["Portal", "8.3"]
updated: 2026-08-13T13:33:57Z
published: 2026-08-13T13:33:57Z
canonical: "kb.ctera.com/disabling-the-thumbnail-service-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disabling the Thumbnail Service

You can disable the Thumbnail service directly or by deleting the thumbnail storage node or all the thumbnail servers.

**To disable the Thumbnail service:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.  

The **Thumbnail** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-3UL8LWMD.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A18%3A03Z&se=2026-11-11T05%3A18%3A03Z&sr=c&sp=r&sig=gAfnA1gNuIBoZO%2Bv2uURwJ9yoig%2F4zBDJLOqE2nfuTM%3D)
2. Click **Disable** in the status bar.

The Thumbnail service is disabled. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VRDEYBE2.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A18%3A03Z&se=2026-11-11T05%3A18%3A03Z&sr=c&sp=r&sig=gAfnA1gNuIBoZO%2Bv2uURwJ9yoig%2F4zBDJLOqE2nfuTM%3D)

**To remove the thumbnail storage node:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.
2. Click **Edit Storage**.
3. Click **Delete**.  

A confirmation window is displayed.
4. Click **Yes**.

The storage node is deleted and the Thumbnail service is disabled. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-NYJ53Z5J.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A18%3A03Z&se=2026-11-11T05%3A18%3A03Z&sr=c&sp=r&sig=gAfnA1gNuIBoZO%2Bv2uURwJ9yoig%2F4zBDJLOqE2nfuTM%3D)

**To remove a thumbnail server:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.
2. Click **Manage Servers**.  

The **Manage Thumbnail Servers** page is displayed.
3. Uncheck the server that you no longer want as a thumbnail server and click **Save**.

The server is no longer a thumbnail server. If there are no servers configured as thumbnail servers, the Thumbnail service is disabled. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-FD9HRTD9.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A18%3A03Z&se=2026-11-11T05%3A18%3A03Z&sr=c&sp=r&sig=gAfnA1gNuIBoZO%2Bv2uURwJ9yoig%2F4zBDJLOqE2nfuTM%3D)