---
title: "Disabling the Thumbnail Service"
slug: "disabling-the-thumbnail-service"
tags: ["8.2", "Portal"]
updated: 2025-06-05T11:45:52Z
published: 2025-06-05T11:45:52Z
canonical: "kb.ctera.com/disabling-the-thumbnail-service"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disabling the Thumbnail Service

You can disable the Thumbnail service directly or by deleting the thumbnail storage node or all the thumbnail servers.

**To disable the Thumbnail service:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.  

The **Thumbnail** page is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-F03B0OD8.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A17%3A32Z&se=2026-11-11T05%3A17%3A32Z&sr=c&sp=r&sig=7knR%2FAzgB%2B%2FvYqnTFriJ2bzUj%2BTgVsWrmk2ng3drhik%3D)
2. Click **Disable** in the status bar.

The Thumbnail service is disabled. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XVVSDNGT.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A17%3A32Z&se=2026-11-11T05%3A17%3A32Z&sr=c&sp=r&sig=7knR%2FAzgB%2B%2FvYqnTFriJ2bzUj%2BTgVsWrmk2ng3drhik%3D)

**To remove the thumbnail storage node:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.
2. Click **EDIT STORAGE**.
3. Click **Delete**.  

A confirmation window is displayed.
4. Click **Yes**.

The storage node is deleted and the Thumbnail service is disabled. The thumbnail server status changes to **Disconnected**.

**To remove a thumbnail server:**

1. In the global administration view, select **Services > Thumbnail** in the navigation pane.
2. Click **MANAGE SERVERS**.  

The **Manage Thumbnail Servers** window is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-JFYVUJOH.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A17%3A32Z&se=2026-11-11T05%3A17%3A32Z&sr=c&sp=r&sig=7knR%2FAzgB%2B%2FvYqnTFriJ2bzUj%2BTgVsWrmk2ng3drhik%3D)
3. Uncheck the server that you no longer want as a thumbnail server and click **SAVE**.

The server is no longer a thumbnail server. If there are no servers configured as thumbnail servers, the Thumbnail service is disabled. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XVVSDNGT.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A17%3A32Z&se=2026-11-11T05%3A17%3A32Z&sr=c&sp=r&sig=7knR%2FAzgB%2B%2FvYqnTFriJ2bzUj%2BTgVsWrmk2ng3drhik%3D)