---
title: "Enabling or Disabling User Accounts"
slug: "enabling-or-disabling-user-accounts-4-1-1"
tags: ["Portal"]
updated: 2026-08-16T06:49:43Z
published: 2026-08-16T06:49:43Z
canonical: "kb.ctera.com/enabling-or-disabling-user-accounts-4-1-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling or Disabling User Accounts

You can disable or enable a user account. Disabling the account prevents the user from accessing the portal, without removing the user or associated folders and files from the portal.

**To enable or disable a user account:**

1. Select **Users > Users** in the navigation pane.  

The **Users** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-LIA5KBJW.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A31%3A36Z&se=2026-11-11T05%3A31%3A36Z&sr=c&sp=r&sig=sv%2F2C83BR841pLLPGgZMv4u0%2FhOEf60qDla4alcSqGQ%3D)
2. Click the user to disable or enable.  

The user page is displayed with the user name as the page title.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-8USIFD6V.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A31%3A36Z&se=2026-11-11T05%3A31%3A36Z&sr=c&sp=r&sig=sv%2F2C83BR841pLLPGgZMv4u0%2FhOEf60qDla4alcSqGQ%3D)
3. In the **Status** field, select **Enabled** or **Disabled** as required.
4. Click **Save**.