- 18 Apr 2022
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Enabling Remote Access to the CTERA Edge Filer
- Updated on 18 Apr 2022
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When the CTERA Edge Filer is connected to a CTERA Portal, you can access the CTERA Edge Filer over the Internet by enabling Remote Access. Remote Access is a cloud service and when it is enabled, the CTERA Edge Filer is assigned a unique DNS name. You can then use this DNS name to access the CTERA Edge Filer anywhere, over the Internet.
You can always access the CTERA Edge Filer from within the local network, regardless of the Remote Access setting.
Note: You do not need to open any ports on the firewall in order to access the CTERA Edge Filer using the DNS name from a remote location.
To enable and disable remote access:
- In the CONFIGURATION tab, select Services > Remote Access in the navigation pane.
- Slide the on/off lever to the On position to turn on remote access, or to the Off position to disable remote access.
A link to the remote management page is displayed. Use this URL for remote access to the CTERA Edge Filer.
Allowing Single Sign-on from CTERA Portal
The CTERA Edge Filer user interface can be accessed by a logged in user from within the CTERA Portal user interface, without the user entering CTERA Edge Filer credentials. The user signed in to the CTERA Portal must be the same user as the CTERA Edge Filer user.
Note: If single sign-on using CAC, Common Access Card, has been enabled for the CTERA Portal, the CTERA Edge Filer must connect to the CTERA Portal using an activation code instead of the user and password credentials. For details, contact CTERA support.
To enable single sign-on to the CTERA Edge Filer:
- In the CONFIGURATION tab, select Services > Remote Access in the navigation pane.
- Click Settings.
The Remote Access Settings window is displayed.
- Check Allow single sign on from CTERA Portal.
- Click Save.