---
title: "Exporting or Importing Global Administrator Details"
slug: "exporting-or-importing-global-administrator-details-4-1-1"
tags: ["Portal"]
updated: 2026-08-18T07:49:15Z
published: 2026-08-18T07:49:15Z
canonical: "kb.ctera.com/exporting-or-importing-global-administrator-details-4-1-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting or Importing Global Administrator Details

You can export the list of global administrators and their details to a comma separated values (.csv) Microsoft Excel file on your computer.

**To export the list of administrators to an Excel file:**

1. In the global administration view, select **Users > Administrators** in the navigation pane.  

The **Administrators** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-CSOFLCDM.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A34Z&se=2026-11-11T05%3A34%3A34Z&sr=c&sp=r&sig=P9o639gTxGqYm2GyrT5UY1xHP%2BhgMdj7utFRHutwLCA%3D)
2. Click **Export to Excel**.

The administrator list is downloaded to your computer.

## Importing Global Administrators from a File

You can import global administrators and their details from a comma separated values (.csv) file.

The .csv file's columns must be in the following order:

1. Username
2. First name
3. Last name
4. Email address
5. Company (Optional)
6. Password
7. Role – Valid values: Disabled, ReadWriteAdmin, ReadOnlyAdmin, Support, ComplianceOfficer, ArchiveOperator
8. — (this column must not contain a value)
9. — (this column must not contain a value)
10. — (this column must not contain a value)
11. Comment (Optional)
12. Status (Optional)

Optional fields can be left blank.

**To import administrators from a .csv file:**

1. In the global administration view, select **Users > Administrators** in the navigation pane.  

The **Administrators** page is displayed.
2. Click **Import Admins**.  

The **Import Users** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-5RWM4D6C.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A34Z&se=2026-11-11T05%3A34%3A34Z&sr=c&sp=r&sig=P9o639gTxGqYm2GyrT5UY1xHP%2BhgMdj7utFRHutwLCA%3D)
3. Click the ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-52JYXF4G.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A34Z&se=2026-11-11T05%3A34%3A34Z&sr=c&sp=r&sig=P9o639gTxGqYm2GyrT5UY1xHP%2BhgMdj7utFRHutwLCA%3D) icon in the **File to upload** field and select the file with the administrator details to upload.
4. Click **Open**.

The file is uploaded.