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CTERA Edge Filer (Gateway) Connections vs. Sessions

Q : Does a connection represent a single PC connecting to a gateway? A : Normally, yes, with this PC possibly connecting to multiple shares on the gateway. Q : When can a single PC generate more than one connection? A : One case is mu...

Updated on : 12 Apr 2022

CTERA Edge Filer (Gateway) Licenses

The following table outlines the available virtual edge filer licenses and configurations. License Maximum Storage RAM vCPUs Maximum Users* EV4** 1TB 16GB - 20 EV16 16TB ...

Updated on : 12 Jun 2022

CTERA Open Source Licenses

PORTAL List of open source Java archives shipped with CTERA Portal. jar License annotations-api.jar, ant-1.8.1.jar, ant-launcher-1.8.1.jar, atmos-2.0.2.jar, atmos-client-2.1.6.jar, aws-cloudwatch-2.0.2.jar, aws-ec2-2.0.2.j...

Updated on : 15 Jun 2022

CTERA Portal Cloud Drive FAQ

Q : What are the benefits of the CTERA Portal Cloud Drive? A : Use the CTERA Portal Cloud Drive to securely manage your files, share them and collaborate with your colleagues; All from one place. You can upload and download folders and files t...

Updated on : 12 Apr 2022

File Formats That Are Not Cached or Synced

A file that is locked by the application that owns it cannot be cached or synced to a CTERA Edge Filer (Gateway) nor to a CTERA Agent. For example, whenever ANY Office application is opened (no need to open a file or do anything – just open th...

Updated on : 20 Apr 2022

Supported File Formats

Via Microsoft Office Online Server You can edit the following file types in Offline Office within the portal: Word files – .docx, .docm, .odt, .doc – When editing any Word file, the file is saved as a .docx file. Excel files – ....

Updated on : 12 Apr 2022

Vulnerability Remediation

CTERA’s vulnerability and patch management procedures encompass the remediation of vulnerabilities. Remediation is provided for actively supported product versions, and on condition of a valid cloud-care subscription. Remediation may be, a...

Updated on : 11 Aug 2022

Interoperability

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Support Documents

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