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FAQs

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CTERA Edge Filer Connections vs. Sessions FAQ

Q : Does a connection represent a single PC connecting to a gateway? A : Normally, yes, with this PC possibly connecting to multiple shares on the gateway. Q : When can a single PC generate more than one connection? A : One case is mu...
Updated on : 21 Aug 2022

CTERA Portal Cloud Drive FAQ

Q : What are the benefits of the CTERA Portal Cloud Drive? A : Use the CTERA Portal Cloud Drive to securely manage your files, share them and collaborate with your colleagues; All from one place. You can upload and download folders and files t...
Updated on : 12 Apr 2022

Does CTERA Support PCI DSS Compliance

Organizations using a CTERA Edge Filer for their local file server, connected to a CTERA Portal have to ensure that both the edge filer and portal are PCI DSS compliance. PCI DSS Basics and CTERA The PCI Security Standards Council offers robust ...
Updated on : 23 Nov 2022

What CTERA Edge Filer Licenses are Available

The following table outlines the available virtual edge filer licenses and configurations. License Maximum Storage RAM vCPUs Maximum Users* EV4** 1TB 16GB - 20 EV16 16TB ...
Updated on : 21 Aug 2022

What Deduplication does CTERA Support

CTERA supports multi-level deduplication on both the CTERA portal and edge filers, enabling major saving in storage capacity required for the backend object and frontend cache storage as well as reducing the network bandwidth required for edge to cl...
Updated on : 23 Aug 2022

What File Formats are Not Cached or Synced

Most files that are locked by the application that owns it cannot be cached or synced to a CTERA Edge Filer nor to a CTERA Agent. Closing the application releases the lock and the files are synced.
Updated on : 22 Aug 2022

What File Formats are Supported for Editing or Viewing in a Portal

Via Microsoft Office Online Server You can edit the following file types in Offline Office within the portal: Word files – .docx, .docm, .odt, .doc – When editing any Word file, the file is saved as a .docx file. Excel files – ....
Updated on : 12 Apr 2022

What is CTERA Direct Mode

Configuring Direct Mode for a storage node results in data being uploaded and downloaded directly to and from the storage node and not via the portal. Storage nodes that support the S3 can be set to use Direct Mode, for example the Dell EMC ECS ...
Updated on : 23 Aug 2022

What is CTERA's Vulnerability Remediation

CTERA’s vulnerability and patch management procedures encompass the remediation of vulnerabilities. Remediation is provided for actively supported product versions, and on condition of a valid cloud-care subscription. Remediation may be, a...
Updated on : 11 Aug 2022

What Open Source Licenses are Used by CTERA

PORTAL List of open source Java archives shipped with CTERA Portal. jar License annotations-api.jar, ant-1.8.1.jar, ant-launcher-1.8.1.jar, atmos-2.0.2.jar, atmos-client-2.1.6.jar, aws-cloudwatch-2.0.2.jar, aws-ec2-2.0.2.j...
Updated on : 15 Jun 2022

What Support is Provided by CTERA

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Interoperability

3 Articles in this category
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