Viewing Logs

To view logs:

1. In the CONFIGURATION tab, select Event Log > Log Viewer in the navigation pane,
   The Event Log page is displayed.
   
2. Select the category you want to view from the Select Topic drop-down list:
   System – General CTERA Edge Filer events, including starting up, connecting to the network and the CTERA Portal, disconnecting from the network and the CTERA Portal.
   Cloud Backup – Events related to cloud backup or restore operations.
   Cloud Sync – Events related to cloud drive synchronization operations.
   Access – Events related to user access to the CTERA Edge Filer.
   Audit – Changes to the CTERA Edge Filer configuration.
3. Optionally, change the minimum severity that is displayed. Ordered from most severe to least severe:
   – Error
   – Warning
   – Info

System Logs

The System log displays the following details:
Date – The date and time at which the event occurred.
Details – A description of the event
More Information – Additional information about the event.

Cloud Backup Logs

The** Cloud Backup** log displays the following details:
Start Time – The date and time at which the backup operation started.
Mode – The operation mode (backup or restore).
Type – The type of backup (manual or scheduled).
Duration – The amount of time the operation took.
Result – The result of the operation.
Files – The number and total size of files that are backed up to the cloud.
Transferred – The number and total size of the files transferred to cloud storage/restored during the operation.
Changed – The number and total size of the files that changed since the last backup/restore operation.
More Information – Additional information about the event.

To view additional logging information for a backup/store operation, click Details for the selected operation. A new window opens, displaying the following information for all files for which an error occurred during backup:
Note: If you disabled additional logging for backup operations, additional details are not displayed. For information on configuring the logging level, see Configuring Event Log Settings.
Type – An icon indicating whether backup was successful.
Operation – The operation performed (create, delete, modify, or rename).
File Name – The name of the backed up file.
Path – The path to the backed up file.
Duration – The amount of time the backup or restore took for the file.
Size – The size of the file.
Transferred – The size of the file transferred to cloud storage.
Dedup – The deduplication ratio for the file.
Result – The result of the backup operation.
More Information – Additional information about the event.

Cloud Sync Logs

The Cloud Sync log displays the following details:
Operation – The synchronization operation performed.
Direction – The direction of the synchronization operation.
File Name – The name of the file transferred during the synchronization operation.
Folder Name – The name of the folder that contains the file.
Path – The path to the file transferred during the synchronization operation.
Start Time – The date and time at which the synchronization operation started.
Duration – The amount of time the synchronization operation took.
Size – The size of the synchronized file.
Transferred Size – The actual amount of data transferred.
Dedup – The deduplication ratio for the file transferred during the synchronization operation.
Result – The result of the synchronization operation.
More Information – Additional information about the event.

Access Logs

The Access log displays the following details:
Date – The date and time at which the event occurred.
User – The user who triggered the event.
Protocol – The protocol used when triggering the event.
Details – A description of the event.
Client IP – The IP address from which the user triggered the event.
More Information – Additional information about the event.

Audit Logs

The Audit log displays the following details for the CTERA Edge Filer:
Action – The action type.
Date – The date and time at which the event occurred.
User – The user who performed the action.
Type – The type of setting that was affected by the action. For example, if user JohnS was deleted, this column displays Users.
Target – The object that was affected by the action. For example, if user JohnS was deleted, this column displays JohnS.
More Information – Additional information about the event.