---
title: "Disable the Microsoft Outlook Plug-in"
slug: "how-to-4"
description: "Learn how to disable the Outlook plug-in in CTERA Agent. Follow our step-by-step guide to manage email attachments as public links easily."
updated: 2026-06-15T12:44:18Z
published: 2026-06-15T12:44:18Z
canonical: "kb.ctera.com/how-to-4"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable the Microsoft Outlook Plug-in

CTERA Agent includes a plug-in for Microsoft Outlook that enables you to send email attachments as public links to files on your portal Cloud Drive. The plug-in syncs attached files to the portal Cloud Drive and inserts public links to the files into the email body. The plug-in enables you to:

- Send attachments as public links.
- Convert attachments to public links after you attach the files.
- Control the following through the plug-in settings:

- Whether to automatically send all attachments as public links, send any attachments over a certain size as public links, or never automatically send attachments as public links.
- Whether to be asked if you want to send each attachment as a public link.
- The expiration period for the public links.

When you send email attachments as public links:

- You can send large files as links, including those that are larger than the limit that may be imposed by your Microsoft Exchange Server.
- You maintain less Exchange Server storage.
- You can delete or edit files after sending them.
- The files are never sent in a non-encrypted format.

When the email recipient receives the attachment, the recipient clicks the link to view the shared files. A Cloud Drive user can also revoke access to the attachments after they are sent.

## Step-by-Step Guide

To disable the plug-in from the agent:

1. In the CTERA Agent Settings window, go to **Advanced > Desktop Integration**.

![](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-N1VKAIT8.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D)
2. Uncheck **Enable Outlook Add-in**.
3. Click **Save**.