---
title: "Importing a TLS Certificate"
slug: "importing-a-tls-certificate-5-2-1"
tags: ["Portal"]
updated: 2026-07-28T11:27:08Z
published: 2026-07-28T11:27:08Z
canonical: "kb.ctera.com/importing-a-tls-certificate-5-2-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Importing a TLS Certificate

You can import a TLS certificate, including from another portal described in [Exporting the Installed TLS Certificate](/v1/docs/exporting-an-installed-tls-certificate-1-1).

**Note**

If the error `Caused by: java.lang.ClassCastException: class com.safelogic.cryptocomply.asn1.pkcs.PrivateKeyInfo cannot be cast to class org.bouncycastle.openssl.PEMKeyPair (com.safelogic.cryptocomply.asn1.pkcs.PrivateKeyInfo is in module ccj@3.0.0 of loader 'app'; org.bouncycastle.openssl.PEMKeyPair is in unnamed module of loader java.net.URLClassLoader @5ccd43c2) at com.ctera.security.CA.generateKeyStore(CA.java:427)` is issued, see [Install the Signed Certificate on CTERA Portal](/v1/docs/installing-a-tls-certificate-6-2-1#install-the-signed-certificate-on-ctera-portal).

**To import a TLS certificate:**

1. In the global administration view, select **Settings > Control Panel** in the navigation pane.  

The **Control Panel** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YGZXWCVB.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A32Z&se=2026-11-11T05%3A28%3A32Z&sr=c&sp=r&sig=h9WNgw0uxp04DSK%2FYAlW7FGh3M64WW5wym0jDticm2I%3D)
2. Select **TLS Certificate** under **Settings**.  

The **TLS Certificate** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-3PEFGT8E.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A32Z&se=2026-11-11T05%3A28%3A32Z&sr=c&sp=r&sig=h9WNgw0uxp04DSK%2FYAlW7FGh3M64WW5wym0jDticm2I%3D)
3. Click **Import**.
4. Browse to the ZIP file containing the certificate components, select the file and click **Open**.
5. Log back on to the portal to view the new certificate.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-C5QQRRO3.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A32Z&se=2026-11-11T05%3A28%3A32Z&sr=c&sp=r&sig=h9WNgw0uxp04DSK%2FYAlW7FGh3M64WW5wym0jDticm2I%3D)