Logging In To the Administration Interface
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Logging In To the Administration Interface

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Article Summary

As an administrator, you have access to the administration Web interface. This interface lets you perform administration tasks for the CTERA Portal.

To log in to the administration interface you use the IP address of the portal server. If the DNS service is set up, you can use it with the portal's DNS suffix and, if changed from the default, the HTTPS access port number.

To log in to the administration interface:

  1. In a Web browser open http://<virtualportal_name>.DNS_Suffix>/ServicesPortal
    where, <virtualportal_name> is the name of the virtual portal, and <DNS_Suffix> is the DNS suffix for the CTERA Portal installation.
    The interface to the specified portal is displayed.
    Note

    If the CTERA Portal is set to redirect HTTP requests to HTTPS, CTERA Portal redirects the browser to the HTTPS page. It is also possible to set the HTTPS access port to be different from the standard 443. In this case, the address is:
    https://<virtualportal_name>.<DNS_Suffix>:port>/ServicesPortal where <port> is a customized port.
    For example, to connect to Example’s administration CTERA Portal using HTTPS port 2222, use the following address: https://example.ctera.com:2222/ServicesPortal.

    The CTERA Portal opens, displaying the login page.
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    If Single Sign-on (SSO) is enabled, on your first access to the CTERA Portal you are redirected to the SSO identity provider's login page. On subsequent log ins, you directly access the CTERA Portal.
    If CAC, Common Access Card, is implemented at the site, the login page is skipped if the card access is authorized.
  2. Enter your administrator user name and password and click SIGN IN. If you are redirected to an identity provider's login page, enter your credentials there. The identity provider processes your authentication.
    The end user interface is displayed. The first time you sign in to the CTERA Portal, a short tutorial starts, to guide you through using your CTERA Portal.
    image.png
    An administrator has options to manage the end users in this view, as described in Administrator Options In the End User Interface.
  3. To access the full administrator interface, click the avatar at the top right, or your initials, if you have not yet configured an avatar, and select Administration.
    image.png
    Note

    Configuring an avatar is described in Changing Your Personal Details.

The administration interface opens in a new tab, displaying the Main > Dashboard page of the CTERA Portal.
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Note

If the portal is licensed for either antivirus or data loss protection (DLP) functionality and the default provisioned plan in the global administration view includes the service, the navigation pane includes a Services option.
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Using the Administration Interface

The CTERA Portal interface consist of the following elements:
Top bar – The user name at the top right. Clicking the graphic next to the name displays additional controls, such as access to the online help.
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Navigation Pane – To navigate between pages in the CTERA Portal.
Content – Displays the CTERA Portal pages.
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