---
title: "Logs"
slug: "logs"
tags: ["Content Services"]
updated: 2026-10-11T10:42:30Z
published: 2026-10-11T10:42:30Z
canonical: "kb.ctera.com/logs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Logs

CTERA Content Services contains a log viewer that displays the following logs:

- Ingest Log
- Access Log
- Audit Log
- System Log

You can also dump logs to a zip file which you can then download to your computer. You can download all the CTERA Content Services logs or specific logs.

**To view the logs available in CTERA Content Services:**

1. Select **Logs** in the navigation pane.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-AMF49U92.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)
2. Click the tab for the logs you want:
  - Ingest Log
  - Access Log
  - Audit Log
  - System Log

## Ingest Log

The Ingest log displays logs about the data that was ingested or ingested and then updated.

You can sort the display by the following:

- File Name
- File Type
- Status – **Ingetsed** or **Updated**
- Dataset
- Folder
- Message
- Error
- Size

You can filter the logs by the start time the logs were written to the end time.

| Overview ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-9SQLYE32.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D) | Details ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-IJJ7BQMF.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D) |
| --- | --- |
| ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-AMF49U92.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D) | ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-SJFWVWNE.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D) |

## Access Log

The access log displays login and logout details.

You can sort the display by the following:

- Level – **Info**, **Warning**, and **Error**. Click **Log Levels** and then in the drop down click level to toggle it on or off.
- Email
- Event
- Name
- Role Type
- Status
- Error
- User ID

You can filter the logs by the start time the logs were written to the end time.

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-892EVE6S.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)

## Audit Log

The audity log displays audit details.

You can sort the display by the following:

- Action – **Create**, **Update**, and **Delete**
- Entity
- Name
- User
- Email
- Role
- Status
- Error
- User ID

You can filter the logs by the start time the logs were written to the end time.

You can filter the logs by the log level:

- **Info**
- **Warning**
- **Error**.

Click **Log Levels** and then in the drop down click level to toggle it on or off.

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YUIOZ234.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)

## System Log

The system log displays system details.

You can sort the display by the following:

- Message
- Container – Click **Containers** and then in the drop down click container.
- Level – **Info**, **Warning**, and **Error**. Click **Log Levels** and then in the drop down click level to toggle it on or off.
- Service
- Component

You can filter the logs by the start time the logs were written to the end time.

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-LO3ZGPKT.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)

**To download a log dump:** After signing in, the **Dashboard** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-7YZKYXAZ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)

1. Select **Logs** in the navigation pane.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-AMF49U92.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)
2. Click **Dump Logs**.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-BVKJWVU1.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A21Z&se=2026-11-11T05%3A27%3A21Z&sr=c&sp=r&sig=iah8bJi0Ypvh6zDpehhl%2FyOkPmUbPXW1pvbQugpNvtY%3D)
3. Select the start and end date for when you want to dump the logs.
4. Select the services you want logs foir, from the **Services** drop-down box.
5. Click **Download ZIP**