---
title: "Managing a Device"
slug: "managing-a-device-1"
tags: ["8.2", "Portal"]
updated: 2025-10-28T11:11:45Z
published: 2025-10-28T11:11:45Z
canonical: "kb.ctera.com/managing-a-device-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing a Device

You can manage the following for a device:

- The device name.
- A description of the device. You can use this to add comments about the device, for example backup details.
- Advanced settings, including:
  - The MAC address
  - The backup folder, either to not have a backup folder or to one of the current backup folders.
  - The software version.
  - The configuration template, the default template or another template defined in the portal.
  - You can restart devices and delete devices from the portal, for example inactive devices that are using a license can be deleted to free up a license.
  - Disconnecting a device from the portal.

**To manage a device:**

1. In the global administration view, select **Main > Devices** in the navigation pane.  

The **Devices** page opens, displaying all the devices registered to all the team portals.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XWX4L4ZV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D)
2. Click the device name.  

A message can be displayed that you will be redirected to the portal view for the selected device. In this case, click **CONFIRM**.  

The device details are displayed in a new browser window.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YP62T77K.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D)  

The details are different for each type of device and whether the device is currently connected to the portal.
3. Click the ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-MZQL5KPZ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D) icon and select the option required for the device.
          **Note**

          

The list of available options is dependent on the device. For example, mobile devices do not have the **Advanced Settings** option and only connected devices have a **Restart Device** option.

When **Rename Device** is selected, the **Rename** window is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-UEC4TYIM.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D)  

Enter the new device name and click **Rename**. The device is offline for a few seconds as the name change is applied.  
  
  

When **Restart Device** is selected, the **Restart Device** window is displayed prompting the restart. Click **Restart** to restart the device.  
  
  

When **Set Description** is selected, the **Set Description** window is displayed. Enter any information you want to describe the device and click **Save**.  
  
  

When **Advanced Settings** is selected, the **Device Advanced Settings** window is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XSTCXYB8.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A27%3A27Z&se=2026-11-11T05%3A27%3A27Z&sr=c&sp=r&sig=f1RqrzQEZJ6uTIqv%2F9dkuDTZyN4iRQBon6BqzNVEfgw%3D)

Enter the configuration you want for the device and click **Save**. When **Delete Device** is selected, the **Delete <*device name*>** window is displayed. Click **Delete** to disconnect the device from the portal and remove it, along with deleting any backups, from the number of devices licensed for the portal.