---
title: "Managing Cloud Drive Folders and Folder Groups for a User Account"
slug: "managing-cloud-drive-folders-and-folder-groups-for-a-user-account-4-1"
tags: ["Portal", "8.3"]
updated: 2026-08-04T07:58:04Z
published: 2026-08-04T07:58:04Z
canonical: "kb.ctera.com/managing-cloud-drive-folders-and-folder-groups-for-a-user-account-4-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Cloud Drive Folders and Folder Groups for a User Account

## Managing Cloud Drive Folders

**To manage cloud folders:**

1. Select **Users > Users** in the navigation pane.  

The **Users** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-3T95ORAM.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A58Z&se=2026-11-11T05%3A28%3A58Z&sr=c&sp=r&sig=f8NjyGG9QRmE0TIpiuWV4kV3Dk3Lot2AAqC1O3a3TkU%3D)
2. Click the user's name.  

The user window is displayed with the user name as the window title.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-9L1VUZCU.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A58Z&se=2026-11-11T05%3A28%3A58Z&sr=c&sp=r&sig=f8NjyGG9QRmE0TIpiuWV4kV3Dk3Lot2AAqC1O3a3TkU%3D)
3. Select the **Cloud Drive Folders** tab to display all cloud drive folders owned by the user. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-B38MNNTP.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A58Z&se=2026-11-11T05%3A28%3A58Z&sr=c&sp=r&sig=f8NjyGG9QRmE0TIpiuWV4kV3Dk3Lot2AAqC1O3a3TkU%3D)
4. Click **Export to Excel** to export the folder details of all the cloud drive folders to a comma separated values (*.csv) Microsoft Excel file on your computer.
5. Select a row and click **View Files** to open the end user portal view with the files from the folder displayed.
6. Select a row and click **Delete** to delete the folder from the cloud drive and then click **Delete** in the confirmation window that is displayed.
7. Click a folder to configure its settings and review its status, such as the number of files and the storage used by these files, in a new browser tab.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-0TD7QZFQ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A58Z&se=2026-11-11T05%3A28%3A58Z&sr=c&sp=r&sig=f8NjyGG9QRmE0TIpiuWV4kV3Dk3Lot2AAqC1O3a3TkU%3D)