---
title: "Managing Notifications and Email Templates"
slug: "managing-notifications-and-email-templates-7-1"
tags: ["Portal", "8.3"]
status: "update"
updated: 2026-08-12T09:02:36Z
published: 2026-08-12T09:02:40Z
canonical: "kb.ctera.com/managing-notifications-and-email-templates-7-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Notifications and Email Templates

As an administrator, you can receive and view notifications about all portals and users as follows:

- On the **Notifications** dashboard of the global administration interface (**Main > Notifications**). Here, you receive all types of notifications that are enabled on the **Notification Settings** page (**Control Panel > Notification And Log Settings > Notification Settings**).
- In the main dashboard of the global administration interface. This page displays a summary of the notifications.
- By email. Notifications are sent to administrators by email.

Notifications enable you to track error and warning conditions. For instance, one can use the notification dashboard to track failed backup jobs.

It is possible to mark specific notifications as hidden, if you do not feel that they require immediate attention. Those notifications can always be unhidden later if desired.

## Viewing Notifications

You can view a summary of the highest priority notifications in the dashboard and all the notifications in the **Notifications** page.

### Viewing Notifications in the Main Dashboard

The dashboard displays a summary of the highest priority active notifications, if there are any. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-RDW0FAGK.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A28Z&se=2026-11-07T18%3A14%3A28Z&sr=c&sp=r&sig=76a4mhFkBNUwAlCQf7iHsW%2FORQmqMPUy34YUSrNN%2Fdg%3D) If there are notifications you can go directly to the **Notifications** page by clicking **All Notifications**, which is displayed at the bottom of the **Notifications** panel.

The **Notifications** panel can be collapsed by clicking ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-ZVU6MRGU.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A28Z&se=2026-11-07T18%3A14%3A28Z&sr=c&sp=r&sig=76a4mhFkBNUwAlCQf7iHsW%2FORQmqMPUy34YUSrNN%2Fdg%3D) at the bottom right of the **Notifications** panel.

### Viewing Notifications in the Notification Page

**To view notifications in the Notification page:**

1. In the global administration view, select **Main > Notifications** in the navigation pane.  

The **Notifications** page is displayed.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-LUMWQV9I.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A28Z&se=2026-11-07T18%3A14%3A28Z&sr=c&sp=r&sig=76a4mhFkBNUwAlCQf7iHsW%2FORQmqMPUy34YUSrNN%2Fdg%3D)  

**Severity** – The severity of the notification represented by an icon. Green for OK, Orange for warning and Red for error.  

**Entity** – The entity issuing the notification.  

**Alert** – The alert message.  

**Time** – The time at which the alert was triggered.  

**More Info** – Additional information about the notification.  

**Actions** – Actions you can perform on an alert, for example hiding the alert.
2. Click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YVJAZA48.png?sv=2026-02-06&spr=https&st=2026-11-07T17%3A14%3A28Z&se=2026-11-07T18%3A14%3A28Z&sr=c&sp=r&sig=76a4mhFkBNUwAlCQf7iHsW%2FORQmqMPUy34YUSrNN%2Fdg%3D) to filter the notifications by the notification source:
  - **Show All Entities** – Notifications from the system, storage nodes, and portals.
  - **Portal** – Notifications from the portal.
  - **System** – Notifications from the system.
  - **Storage Node** – Notifications from the storage nodes.
3. Click **Minimum Severity** to filter the notifications by the severity level: **Info**, **Warning**, or **Error**.
4. Click **View Active** or **View Hidden** to display either active or hidden notifications.
5. You can search the list of alerts by **Everywhere**, **Entity**, **Alert**, or **More Info**.
6. You can unhide a notification that you marked as hidden by filtering the display to view hidden notifications and then clicking the **Unhide** link in the **Actions** column for a hidden alert or selecting the notification row and clicking **Unhide**.