--- title: "Overlay Icons Used By a CTERA Agent" slug: "overlay-icons-used-by-a-ctera-agent-5-1" tags: ["Windows", "Protect", "Agent", "Share", "7.12", "Drive"] updated: 2026-02-09T13:07:28Z published: 2026-02-09T13:07:28Z canonical: "kb.ctera.com/overlay-icons-used-by-a-ctera-agent-5-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # Overlay Icons Used By a CTERA Agent CTERA Agent uses overlay icons to represent specific scenarios, such as a file or folder marked to be backed up. The overlay icons are sized according to the view: ## Tray Icon Overlay Icons | Overlay Icon | Description | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28632%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The agent is not connected to a portal. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28633%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The agent is connected to a portal: Syncing files between the portal global file system and the local computer is suspended. Or, Backing up files to the portal or restoring files from the portal is suspended. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28634%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The agent is connected to a portal and is: Syncing files between the portal global file system and the local computer. Or, Backing up files to the portal or restoring files from the portal. | ## Backup Overlay Icons **Note** The backup overlay icons are only available when CTERA Drive Protect is licensed. | Overlay Icon | Description | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28635%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The file is marked to be backed up. The folder and all subfolders are marked to be backed up. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28636%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The folder and some of its subfolders are marked to be backed up. | ## Sync Overlay Icons | Overlay Icon | Description | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28637%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The local file is synced with the portal global file system. The folder is synced with the portal global file system. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28638%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The local file is being synced with the portal global file system. The local folder is being synced with the portal global file system. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28639%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The folder is not synced with the portal global file system. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28640%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | An error occurred when syncing the file. | ## Stub Overlay Icons **Note** The stub overlay icons listed are for Windows 10. These icons can be different depending on the version of Windows. | Overlay Icon | Description | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28641%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The file is a stub file. The actual file content is not saved locally. Clicking a file to open it, downloads the file. | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28642%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) or: ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28643%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D) | The folder is a stub folder. The folder with the overlay icon when the view is **Medium icons** or larger is ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28631%29.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A08%3A09Z&se=2026-11-11T05%3A08%3A09Z&sr=c&sp=r&sig=r5QDdfHJJSFeBZ7X60vgll%2F7XI7MRPP8Mw5hNgYoIEU%3D). |