---
title: "Overlay Icons Used By a CTERA Agent"
slug: "overlay-icons-used-by-a-ctera-agent-6"
tags: ["7.8", "Protect", "Agent", "Share", "Drive", "macOS"]
updated: 2024-07-02T11:23:14Z
published: 2024-07-02T11:23:14Z
canonical: "kb.ctera.com/overlay-icons-used-by-a-ctera-agent-6"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overlay Icons Used By a CTERA Agent

CTERA Agent uses overlay icons to represent specific scenarios, such as a file or folder marked to be backed up. The overlay icons are sized according to the view:

## Overlay Icons

| Overlay Icon | Description |
| --- | --- |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28632%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The agent is not connected to a portal. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28633%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The agent is connected to a portal: Syncing files between the portal global file system and the local computer is suspended. Or, Backing up files to the portal or restoring files from the portal is suspended. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28634%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The agent is connected to a portal and is: Syncing files between the portal global file system and the local computer. Or, Backing up files to the portal or restoring files from the portal. |

## Backup Overlay Icons

          **Note**

          

The backup overlay icons are only available when CTERA Drive Protect is licensed.

| Overlay Icon | Description |
| --- | --- |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28635%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The file is marked to be backed up. The folder and all sub-folders are marked to be backed up. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28636%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The folder and some of its subfolders are marked to be backed up. |

## Sync Overlay Icons

| Overlay Icon | Description |
| --- | --- |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28637%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The local file is synced with the portal global file system. The folder is synced with the portal global file system. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28638%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The local file is being synced with the portal global file system. The local folder is being synced with the portal global file system. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28639%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | The folder is not synced with the portal global file system. |
| ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image%28640%29.png?sv=2026-02-06&spr=https&st=2026-11-11T03%3A59%3A43Z&se=2026-11-11T04%3A59%3A43Z&sr=c&sp=r&sig=MSK3f73X4xQY5ghZE%2BBhkr7yGCfEEjJjJvhXbda%2BtaY%3D) | An error occurred when syncing the file. |