Exporting Content To Restore
  • 07 Apr 2022
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Exporting Content To Restore

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Article Summary

You can perform large restore operations by exporting folders from the CTERA Portal onto a portable hard drive or a new device, and delivering it to the customer.

To export folders:

  1. Mount a hard drive on one of the CTERA Portal servers.

  2. In the command line, enter the following command: telnet localhost

  3. Enter the following command: login admin admin username

    Where username is your CTERA Portal global administrator user name.

    You are prompted for your password.

  4. Enter your password.

  5. To export a snapshot of the folder other than the current one, list the snapshots available for that folder by entering the following command: snapshots list /portals/virtualPortalName/backups/folderName

    virtualPortalName is the name of the virtual portal on which the desired backup folder is located.
    folderName is the name of the backup folder for which you want to view a list of snapshots.

    A list of folder snapshots is displayed, for example:
    1351722386000 - 11.11.2020 12-26-26 AM
    1351724574000 - 11.11.2020 1-02-54 AM
    1351796267000 - 11.11.2020 8-57-47 PM
    1351864966000 - 12.11.2020 4-02-46 PM

    Take note of the ID of the snapshot you want to export. The snapshot ID is the long number at the beginning of each row.

  6. Enter the following command: export-folder /portals/ virtualPortalName /backups/ folderType path destinationPath normal -s [snapshotID]


    virtualPortalName is the name of the virtual portal on which the desired backup folder is located.

    folderType is the folder's type: either backups or homeFolders.

    path is the path within the cloud folder to export. All files and subfolders located under this path are exported. Use a slash "/" to export the entire cloud folder.

    destinationPath is the path to the target hard drive.

    snapshotID is the ID of the snapshot you want to export. If you do not include this parameter, the current snapshot is exported.

    If the folder is passphrase protected, you are prompted for the passphrase.

The folder is exported. Transport the device to the recovery site and use it to restore the folders and files.

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