Provisioning
  • 25 Apr 2022
  • 1 Minute to read
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Provisioning

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Article Summary

Users in the team portal obtain services through subscription plans for an open-ended period of time.
A portal is subscribed to a global plan that determines the maximum licenses and snapshot retention policies for the whole portal. A default user subscription plan is created automatically and contains the licenses specified in the global plan. All user accounts are assigned to this default plan.
You can create alternate subscription plans and assign those to individual user accounts. You can change the default plan that is assigned to users. You can also define conditions for automatically assigning plans to users based on user attributes.

To view all plans:

  • Select Provisioning > Plans in the navigation pane.
    The PLANS page is displayed.
    Plans.png
    The page includes the following:
    NAME – The subscription plan's name. Default Plan is displayed under the plan name for the default plan.
    SERVICES – The services provisioned in the plan.


      • Storage – The amount of storage allocated for the plan.
        Cloud Drive or Cloud Drive Connect – The portal is provisioned either for full access to the portal, Cloud Drive, or for restricted access for example, when a CTERA Edge Filer becomes unavailable and users need to be able to almost seamlessly continue working by connecting to the portal for their files, Cloud Drive Connect.
        EV4 – The number of EV4 CTERA Virtual Gateway licenses included in the plan.
        EV8 – The number of EV8 CTERA Virtual Gateway licenses included in the plan.
        EV16 – The number of EV16 CTERA Virtual Gateway licenses included in the plan.
        EV32 – The number of EV32 CTERA Virtual Gateway licenses included in the plan.
        EV64 – The number of EV64 CTERA Virtual Gateway licenses included in the plan.
        EV128 – The number of EV128 CTERA Virtual Gateway licenses included in the plan.
        Server Agent – The number of server agent licenses included in the plan.
        Workstation Backup – The number of workstation agent backup licenses included in the plan. This is the maximum number of workstation agents running the Cloud Backup service that you can connect to the portal. Workstation agents using Cloud Drive synchronization but not using Cloud Backup do not consume these licenses.


TRIAL – If the plan includes a free trial period, this column displays the number of days included in the free trial period.


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