Sending Logs

You can share the log of all events performed by the CTERA Mobile app.

To share the CTERA Mobile app logs:

For iOS: Tap in the top right of the app Home screen.
For Android:
1. Tap in the top left corner.
  The CTERA Mobile app menu is displayed.
2. Tap Settings.
The Settings screen is displayed.

Note

Administrators also have the Users option displayed.

iOS Android
Tap Send Logs.
The options to share the logs.txt file is displayed.
Select Share to share using one of the device apps or Upload to Portal to upload the log file to CloudDrive/Logs in your CTERA Portal account.

Was this article helpful?

Table of contents