--- title: "Setting Up Antivirus Scanning" slug: "setting-up-antivirus-scanning-2-1" tags: ["8.3", "Portal"] updated: 2026-08-13T10:44:35Z published: 2026-08-13T10:44:35Z canonical: "kb.ctera.com/setting-up-antivirus-scanning-2-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # Setting Up Antivirus Scanning After adding the antivirus license, you include antivirus scanning in a plan at the global level. Any portal assigned to this plan includes antivirus scanning. You then add an antivirus server to the portal and enable the service. **Note** For details about adding a license key, received from CTERA, that includes antivirus, refer to [Adding and Removing Licenses](/v1/docs/adding-and-removing-licenses-4-1). If the portal is not licensed, the following is displayed when selecting **Services > Antivirus** in the navigation pane: ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-Z3TNWAVA.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) **To set up antivirus scanning in a plan:** 1. In the global administration view, select **Provisioning > Plans** in the navigation pane. The **Plans** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-Z6E8BSSM.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) 2. To add a new plan, click **New Plan**. Or, To edit an existing plan, click the plan's name. **Note** Editing a plan that has already been assigned to users can change what the users can do. The plan page is displayed. 3. For a new plan, in the **Details** tab enter the plan details. 4. In the **Services** tab slide **Antivirus** on. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XMBQ8EA5.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) 5. Click **Save**. **To add or edit an antivirus server:** 1. In the global administration view, select **Services > Antivirus** in the navigation pane. The **Antivirus** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-GW66X56Z.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) The **Antivirus Status** bar at the top of the page shows the current status: **Active/Running OK** – Antivirus is running on at least one server. **No Servers/No Scanning Servers Available** – There are no antivirus servers defined. **Failed/No Scanning Servers Available** – The antivirus server is not running. **Disabled/Not Running** – Antivirus scanning has been suspended. **Warning/Not Licensed** – The antivirus service is not licensed. 2. To add a new server, click **Add a Server**. The **New Server** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-UF4WWQ3N.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) Or, To edit an existing antivirus server, click the server’s name. The antivirus server window is displayed with the server as the window title. 3. Specify the details: **Name** – A name for the server. **Server type** – Select a supported antivirus server: **Server URL** – The URL of the server, including the ICAP port and the name of the service. The default ICAP port is 1344. The antivirus service name is configurable in the antivirus server software. Assuming the default ICAP port and default antivirus service name: For all the scanning server types except for ESET, the URL is `http://IP:1344/avscan` and for ESET the URL is `http://IP:1344/av_scan` where *IP* is the antivirus server IP address. **Connection Timeout** – The server's connection timeout, in seconds. - McAfee Web Gateway - Symantec Protection Engine - ESET Gateway Security - Sophos AV - Trend Micro InterScan – Choose this option for either Trend Micro InterScan or Trend Micro Web Security. - McAfee VirusScan Enterprise for Storage - Bitdefender 4. Click **Save**. The server is added. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-CP56LK58.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) 5. Optionally, click **Settings**. You can usually leave the default settings, but if you want to make changes to these settings, see [Managing Antivirus Settings](/v1/docs/managing-antivirus-servers-5-1) ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-DWQADS01.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) 6. In the **Antivirus** page click **Enable** to start the service. The **Antivirus** page is redisplayed showing that the service is **Active**. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-IOTG6VWC.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A07Z&se=2026-11-11T05%3A34%3A07Z&sr=c&sp=r&sig=IMmQbRyycnlGuHn4ZI43SJdf2oKvHnwakLeAHMU%2BEM4%3D) When antivirus is activated, files are scanned for malware automatically and transparently, before they are downloaded for the first time.