--- title: "Setting Up the Thumbnail Service" slug: "setting-up-the-thumbnail-service-1" tags: ["8.2", "Portal"] updated: 2025-06-05T11:48:18Z published: 2025-06-05T11:48:18Z canonical: "kb.ctera.com/setting-up-the-thumbnail-service-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # Setting Up the Thumbnail Service **To set up the Thumbnail service:** 1. In the global administration view, select **Main > Storage Nodes** in the navigation pane and make sure that the storage nodes used support **Direct Mode**. 2. In the global administration view, select **Services > Thumbnail** in the navigation pane. The **Thumbnail** page is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XVVSDNGT.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) 3. Click **NEW STORAGE** to define the storage for the thumbnails. The **New Thumbnail Storage** window is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-C5W6A2RF.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) 4. Enter the generic details for the storage node. **Type** – The type of storage node you are adding. When you select the type, more fields are displayed so that you can add the specific details for the storage node. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-XY99USVG.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) **Storage Node Name** – A unique name to identify the storage node. **Bucket Name** – A unique name for the bucket. **Use Access and Secret Keys** – Access credentials for the storage node. **Endpoint** – The private endpoint name of the S3 service. The port for the endpoint can be customized by adding the port after the URL, using a colon (:) separator. The default port is 80. **Use HTTPS** – Use HTTPS to connect with the storage node. - **Access Key ID** – The S3 access key ID. - **Secret Access Key** – The S3 secret access key. - **Trust all certificates** – Do not validate the certificate of the object storage. Normally this is unchecked. 5. Click **Save**. 6. Click **MANAGE SERVERS**. The **Manage Thumbnail Servers** window is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-QC0AS3TZ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) 7. Select the servers to act as thumbnail servers. **Note** You cannot select the *Main DB* server nor a preview server. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-A1JF9O7Y.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) The server is defined as a Thumbnail server. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-HEEHFW90.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) The **Thumbnail Server** option in the server definition is checked. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-4BDRM30D.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) **Note** This option cannot be checked or unchecked in the server definition itself, only by checking or unchecking a server in the **Manage Thumbnail Servers** window. 8. Click **SAVE**. The **Thumbnail** page is redisplayed. 9. Click **Enable**. The service starts. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-TW7HUTZO.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) Once the service is active, thumbnails are displayed in the end user portal view for the following file types:JPEG/JPG, PNG, GIF, BMP, TIFF, WebP, SVG. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-F03B0OD8.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) You can see the thumbnails by changing to the portal view and in the **Cloud Drive Folders** page, you can click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-RJ1RI5NY.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) next to a folder to display the contents of that folder in a new tab. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-X7VUDFYJ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) Drill-down to a folder with graphics files that are supported by the Thumbnail service and display the files with the **Details** or **Tiles** view. | Details View | Tiles View | | --- | --- | | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-KUGSEUGC.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) | ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-ROXYT9I2.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) | ## Changing the Maximum File Size for Thumbnails Thumbnails can be created for files that are not bigger than 50MB. The default maximum size is 20MB. You can change this size. **To change the maximum file size for thumbnails:** 1. In the global administration view, select **Services > Thumbnail** in the navigation pane. The **Thumbnail** page is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-F03B0OD8.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) 2. Click **Settings > Configure Service** in the status bar. The **Thumbnail Settings** window is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-1QX6B6HI.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A03Z&se=2026-11-11T05%3A34%3A03Z&sr=c&sp=r&sig=D9YWBpKAHqOoshzBRxogSm9cHgShfauTUnLWEl%2BpGGg%3D) 3. Change the maximum size for thumbnails and click **Save**.