---
title: "Signing In To a CTERA Portal"
slug: "signing-in-to-a-ctera-portal-5"
tags: ["8.2", "Portal"]
updated: 2025-06-30T06:52:59Z
published: 2025-06-30T06:52:59Z
canonical: "kb.ctera.com/signing-in-to-a-ctera-portal-5"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing In To a CTERA Portal

You sign in to your CTERA Portal in a browser. You can use any of the latest two releases of Google Chrome, Apple Safari and Microsoft Edge.

Use an address similar to the following: `http://portal_address/ServicesPortal` where *portal_address* is the portal address.

The following screen is displayed: ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-FN24JW9R.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A29%3A16Z&se=2026-11-11T05%3A29%3A16Z&sr=c&sp=r&sig=OkIvlEps8yQUXiY1p0FhFYfrmnCJ5%2Br6qbnc9GZHpHo%3D) Enter your user name and password to access the CTERA Portal.

If SAML Single Sign On (SSO) is enabled by the CTERA Portal administrator, you are redirected to the SAML identity provider's login page. On subsequent logins, the login page is skipped and you access the CTERA Portal directly.

If CAC, Common Access Card, is implemented at the site, the login page is skipped if the card access is authorized.

The following window is displayed: ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-GYIYYWQ4.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A29%3A16Z&se=2026-11-11T05%3A29%3A16Z&sr=c&sp=r&sig=OkIvlEps8yQUXiY1p0FhFYfrmnCJ5%2Br6qbnc9GZHpHo%3D) The first time you log on to the CTERA Portal, a short tutorial starts, to guide you through using your CTERA Portal, as described in [Running the First Time Tutorial](/v1/docs/running-the-first-time-tutorial-6).

If you are allocated unlimited storage, the bottom left of the screen is empty, otherwise, the amount of storage you have used out of the maximum you have been allocated is displayed. ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-04J515RG.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A29%3A16Z&se=2026-11-11T05%3A29%3A16Z&sr=c&sp=r&sig=OkIvlEps8yQUXiY1p0FhFYfrmnCJ5%2Br6qbnc9GZHpHo%3D) Inactivity for 15 minutes automatically signs you out of the CTERA Portal.