---
title: "Signing In to the Administrator User Interface"
slug: "signing-in-to-the-administrator-user-interface-3-1"
tags: ["Portal", "8.3"]
updated: 2026-07-27T12:30:17Z
published: 2026-07-27T12:30:17Z
canonical: "kb.ctera.com/signing-in-to-the-administrator-user-interface-3-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signing In to the Administrator User Interface

As an administrator, you have access to the administration Web interface. This interface lets you perform administration tasks for the CTERA Portal.

To sign in to the administration interface you use the IP address of the portal server. If the DNS service is set up, you can use it with the portal's DNS suffix and, if changed from the default, the HTTPS access port number.

**To sign in to the administration user interface:**

1. In a Web browser open `http://<virtualportal_name>.<DNS_Suffix>/ServicesPortal`  

where, `<virtualportal_name>` is the name of the virtual portal, and `<DNS_Suffix>` is the DNS suffix for the CTERA Portal installation.  

The interface to the specified portal is displayed.
**Note**

If the CTERA Portal is set to redirect HTTP requests to HTTPS, CTERA Portal redirects the browser to the HTTPS page. It is also possible to set the HTTPS access port to be different from the standard 443. In this case, the address is: `https://<virtualportal_name>.<DNS_Suffix>:port>/ServicesPortal` where `<port>` is a customized port. For example, to connect to *Example*’s administration user interface using HTTPS port 9443, use the following address: `https://example.ctera.com:9443/ServicesPortal`.

The CTERA Portal sign in page is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-DWB5UYRV.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A29Z&se=2026-11-11T05%3A34%3A29Z&sr=c&sp=r&sig=ZH5%2FQ%2FFNdpUcB7dOSY%2Bdb6Gl7wzBVkR9irB6KRqP%2BoM%3D)  

If Single Sign-on (SSO) is enabled, on your first access to the CTERA Portal you are redirected to the SSO identity provider's login page. On subsequent log ins, you directly access the CTERA Portal.  

If CAC, Common Access Card, is implemented at the site, the login page is skipped if the card access is authorized.
2. Enter your administrator user name and password and click **SIGN IN**. If you are redirected to an identity provider's login page, enter your credentials there. The identity provider processes your authentication.  

The team administrator end user interface is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-H731E41Y.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A29Z&se=2026-11-11T05%3A34%3A29Z&sr=c&sp=r&sig=ZH5%2FQ%2FFNdpUcB7dOSY%2Bdb6Gl7wzBVkR9irB6KRqP%2BoM%3D)
**Notes**

Depending on the site configuration, the display includes:

  - The amount of storage you have used out of the maximum you have been allocated by the global administrator. If your storage allocation is unlimited, the storage information is not displayed.
  - If CTERA Drive Share/Protect (Agent) is added to the CTERA Portal firmware repository, the **Download Agent** button is displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-7R3GYXY6.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A29Z&se=2026-11-11T05%3A34%3A29Z&sr=c&sp=r&sig=ZH5%2FQ%2FFNdpUcB7dOSY%2Bdb6Gl7wzBVkR9irB6KRqP%2BoM%3D)

An administrator has options to manage the end users in this view, as described in [Administrator Options In the End User Interface](/v1/docs/administration-options-in-the-end-user-interface-5-1).
3. To access the full administrator interface, click the avatar at the top right, or your initials, if you have not yet configured an avatar, and select **Administration**.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-GW9JYHIU.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A29Z&se=2026-11-11T05%3A34%3A29Z&sr=c&sp=r&sig=ZH5%2FQ%2FFNdpUcB7dOSY%2Bdb6Gl7wzBVkR9irB6KRqP%2BoM%3D)
**Note**

Configuring an avatar is described in [Changing Your Personal Details](/v1/docs/changing-your-personal-details-13-1).

The administration interface is displayed in a new tab with the **Main > Dashboard** page. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-DOG88JJF.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A34%3A29Z&se=2026-11-11T05%3A34%3A29Z&sr=c&sp=r&sig=ZH5%2FQ%2FFNdpUcB7dOSY%2Bdb6Gl7wzBVkR9irB6KRqP%2BoM%3D) For more details, see [The Team Administrator User Interface](/v1/docs//the-team-administrator-user-interface).

**Notes**

- When services are defined by the global administrator, the **Services** menu item is displayed.
- When **Zones** are enabled by the global administrator, the **Compliance**  menu item is displayed.  For new installations, **Zones** are enabled by default.