---
title: "Syncing Content Between a Device and Portal Global File System"
slug: "syncing-content-between-a-device-and-portal-global-file-system-3-1"
tags: ["Portal", "8.3"]
updated: 2026-08-12T09:10:35Z
published: 2026-08-12T09:10:35Z
canonical: "kb.ctera.com/syncing-content-between-a-device-and-portal-global-file-system-3-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.ctera.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Syncing Content Between a Device and Portal Global File System

When an edge filer in *Caching Gateway* mode or an agent is connected to the portal, files are synced between the device and the portal global file system. You can also throttle syncing data, for example, to free up bandwidth from other tasks at certain times of the day.

**To sync content from the portal global file system:**

1. In the global administration view, select **Main > Devices** in the navigation pane.  

The **Devices** page opens, displaying all the devices registered to all the team portals.  

![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YESHTZ8T.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)
2. Click the device name.  

A message can be displayed that you will be redirected to the portal view for the selected device. In this case, click **OK**.  

The device details are displayed in a new browser window.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-YP62T77K.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)  

The details are different for each type of device and whether the device is currently connected to the portal.
3. Click the **Cloud Drive** tab.  

The cloud drive details for the device are displayed.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-1AE46IC2.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)
4. To suspend syncing, click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-MLJWBQ8C.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D).  

To resume a suspended sync, click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-PQAJR5EX.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D).
5. Click ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-DGF53V1L.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D) to manage the sync.  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-02DKJ5EK.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)  

You can suspend or unsuspend syncing between the device and the portal global file system and refresh the device content from the portal global file system.
6. You can view device statistics by clicking ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-W2G5TMVH.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D).  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-6N2R6TAB.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)The graphs show the following:  

**Cloud I/O** – Rate of transfer of data over time from the Edge Filer to the Portal (Upload) and the Portal to the Edge Filer (Download).  

**Cache History** – The amount of data in the cache over time.  

Local I/O – The write rate from the client to the Edge Filer and the read rate from the Edge Filer to the client, over time.
7. You can view the cloud drive by clicking  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-UU1KJPQD.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D).
8. You can view a log of all file activity on the cloud drive by clicking ![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-VUEB1BH7.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D).  

![image.png](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-WZXCGYMJ.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A53Z&se=2026-11-11T05%3A28%3A53Z&sr=c&sp=r&sig=BsRlxWvgeRJMJ%2F3CfcPWCWE7zFrWctXF%2BjW0hKz72MY%3D)