Syncing Other Portal Folders
  • 28 Apr 2022
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Syncing Other Portal Folders

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Article Summary

You can only sync folders at the top level in your portal cloud drive.

Folders at the top level in your portal cloud drive that are not synced with your computer are listed under Other folders on cloud. You can sync these folders, adding them to the local cloud drive.

To sync portal cloud drive folders to your computer:

  1. Right-click the CTERA Agent tray icon in the taskbar, HelpimagesAgentIconPostLogon.png, and select Settings.
    Or,
    Click the gear icon in the bottom right corner of the CTERA Agent window.
    The CTERA Agent Settings window is displayed.
  2. Click Main > Cloud Drive in the navigation pane.
    The Cloud Drive page is displayed.
  3. Select Other folders on cloud.
    All the folders in the cloud portal that are not synced with your computer are displayed.
    HelpimagesOtherFoldersOnCloud.png
  4. Click HelpimagesSync.pngnext to the folder you want to sync.
    HelpimagesSyncFolderToThisDevice.png
    If you want to sync to a location other than your Cloud Drive folder:
    1. Click Sync to a different location, to select or create a new location on your computer to which to sync the folder.
      The Find Directory window is displayed enabling searching for the folder to add.
      HelpimagesSyncFolder1.png
    2. Select the folder or subfolder you want to sync to the cloud drive.
    3. Click Choose.
  5. Click Start Syncing.

The folder is synced in your local cloud drive.


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