Specifying Icons and Notifications For Files Handled By the CTERA Agent
  • 21 May 2023
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Specifying Icons and Notifications For Files Handled By the CTERA Agent

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Article Summary

By default, CTERA Agent features are integrated into Windows for optimal convenience. These include notifications that pop up and icons marking files and folders in Windows File Explorer, to show you at a glance which files and folder are selected for backup.

The notifications also include a device connection is not stable alert, in the event a device connects or disconnects from the agent every few minutes.

You can disable and re-enable desktop integration features.

To specify desktop icons and notifications:

  1. Right-click the CTERA Agent tray icon in the taskbar and select Settings.
    Or,
    Click the gear icon in the bottom right corner of the CTERA Agent window.
    The CTERA Agent Settings window is displayed.
  2. Click Advanced > Desktop Integration in the navigation pane.

  3. Specify the desktop settings.
    Overlay icons on files and folders – Mark files and folders in Windows File Explorer. Files and folders that are selected for backup are marked with green plus icon. Folders for which only part of the contents are selected for backup are marked with a grey plus icon. Files and folders that are selected for sync are marked with the tick icon.
    Show notification on backup start – Display a pop-up notification above the CTERA Agent tray icon, when backup starts.
    Show notification on backup end – Display a pop-up notification above the CTERA Agent tray icon, when backup ends.
    Show notification on backup fail – Display a pop-up notification above the CTERA Agent tray icon, when backup fails.
    Show notification on sync – Display a pop-up notification above the CTERA Agent tray icon, if and when files are synced.
    Edit files directly from your browser – Edit files on the CTERA Portal from your browser. When this feature is enabled, you can select a file on the portal, click to edit the file, and the file is downloaded to your agent workstation for editing. When you are done editing, you save your changes, and the updated file is automatically uploaded to the portal.
    Enable Outlook Addin – Enable the CTERA Agent plug-in for Microsoft Outlook. This plug-in enables you to send email attachments as public links to files on your Cloud Drive. The plug-in syncs attached files to the Cloud Drive and inserts public links to the files into the email body.

  4. Click Save.





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