Understanding CTERA Log Messages
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Understanding CTERA Log Messages

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Article Summary

Log Message Levels

CTERA products generate log messages upon various events. The log messages are divided into the severity levels.

LevelResponse

Emergency

System is unusable.

Alert

Action must be taken immediately.

Critical

Critical condition. A situation such as storage nearing full capacity has occurred. Action should be taken as soon as possible.

Error

Error condition. Action must be taken as soon as possible.

Warning

Warning messages. An indication that an error may occur if action is not taken.

Notice

Normal but significant condition.

Info

Informational message.

Debug

Debug-level messages, useful for debugging and troubleshooting.

Common Log Attributes

The following attributes are commonly used in Log messages.

Attribute

Type

Description

action

Action

The action (portal logs only):

  • Login
  • Logout
  • Create
  • Download
  • Preview
  • Update
  • Delete
  • Rename
  • Move
  • Undelete
  • Restore
  • Copy
  • Share
  • Unshare

Action

ChangeAction

The action:

  • added
  • deleted
  • modified
  • formatted
  • expanded
  • disabled
  • enabled
  • Additionally for agents and edge filers:
  • started
  • login
  • logout
  • command
  • post_command
  • get_command
  • set_command
  • del_command
  • put_command

CloudSyncDirection

String

The sync direction:

  • In
  • Out

GenericRC

String

The return code:

  • Ok
  • PermanentError
  • TransientError
  • Warning
  • NotCompleted

id

Integer

The log ID number.

protocol

SessionSource

The protocol for the event:

  • Administration
  • Search
  • FileManager
  • CLI
  • CIFS
  • FTP
  • NFS
  • AFP
  • Rsync
  • BackupClient
  • iSCSI
  • CTTP
  • webdav
  • SsoAdministration
  • Mobile
  • WebBrowser
  • TFTP (only for edge filers)

RAIDState

String

The RAID state:

  • optimal
  • scrubbing
  • reshaping
  • recovering
  • degraded
  • failed

RepliType

String

The replication type:

  • Sync
  • Files
  • Disk-level

source

String

The entity that sent the event log.

sourceType

LogSourceType

The type of entity that sent the event log:

  • all
  • NAS
  • CTERA Agent

This attribute is optional.

SyncMode

String

The sync mode:

  • Backup
  • Restore
  • CloudSync

time

dateTime

The date and time at which the event occurred.

username

String

The administrator or user who triggered the event.

Log Message Topics

The log messages are divided in to topics. These topics enable you to understand the source of the message. For example, messages dealing with signing-in are included in the access topic and messages from a CTERA Agent are included in the agent topic.

Log messages are divided by one of the following topics:

  • access
  • accounting
  • agent
  • allTopics
  • antivirus
  • audit
  • backup
  • cloudsync
  • files
  • sync
  • system

Log Message Examples

Example 1

Assume the following CTERA Portal log message is received:

info,Login,Portal,,2023-11-11T01:32:05,,CTTP,Administration,Client logged in to portal,172.21.1.15,,topic: access

The first word indicates that this is an info message, and the next two words indicate that it is related to logging into the portal.

UserLoggedInToPortal

Client logged in to portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

Optional: action (Action)

Optional: host (String) – deprecated

The attributes values are:

MessageClient logged in to portal

protocol (SessionSource)CTTP

clientAddr (String)172.21.1.15

action (Action) – Login

The message is also timestamped (2023-11-11T01:32:05) with the type of message (topic: access).

Example 2

Assume the following CTERA Portal log message is received:

error,Login,Portal,,2023-11-11T13:10:00,,,CTTP,Client login to portal failed,,,failedPortal: portal.myportal.com reason: Login failed: Portal portal.myportal.com does not exist failedDevice: IT topic: access

The first word indicates that this is an error message, and the next two words indicate that it is related to logging into the portal.

UserLoggedInToPortalFailed

Client login to portal failed

Optional: clientAddr (String)

Optional: host (String) – deprecated

Optional: failedUser (String)

Optional: failedDevice (String)

Optional: failedPortal (String)

Optional: reason (String)

Optional: protocol (SessionSource)

Optional: action (Action)

The attribute values are:

MessageClient login to portal failed

clientAddr (String)172.21.1.15

failedDevice (String) – IT

failedPortal (String)portal.myportal.com

reasonLogin failed: Portal portal.myportal.com does not exist

protocol (SessionSource)CTTP

action (Action) – Login

The optional field, failedUser (String), does not have a value.

The message is also timestamped (2023-11-11T13:10:00) with the type of message (topic: access).

Emergency Messages

Class
Message
Additional Attributes

ArrayFailed

RAID array has failed

name (String)

Alert Messages

Class
Message
Additional Attributes

AgentRepositoryNotReady

Agent software updates will not be performed

reason (String)

AgentSyncFailed

Agent did not complete a backup for a long time

name (String)

days (Integer)

ArrayDegraded

RAID array is running in degraded mode

name (String)

Optional: failedDisks (String)

ClocksOutOfSync

Device clock and Portal clock are out of sync. Cloud Drive synchronization disabled

localClock (dateTime)

portalClock (dateTime)

CloudBackupFailed

Cloud backup has not succeeded for a long time

LastSuccess (dateTime)

lastBackupError (String)

CloudConnectFailed

Connection to cloud services has not succeeded for a long time

serverName (String)

downSince (dateTime)

CloudSyncFailed

Cloud sync has not succeeded for a long time

DeviceClockOutOfSyncError

Device clock and portal clock are out of sync. Cloud Drive synchronization disabled

localClock (dateTime) portalClock (dateTime)

DiskFailedHealthTest

Disk has failed S.M.A.R.T health test

name (String)

model (String)

DiskFailedSMARTTest

Disk has failed S.M.A.R.T test

name (String)

model (String)

DiskNotCompatibleForRAID

Array contains a disk which is unsafe for RAID: SCT Error Recovery Control is unsupported

array (String)

disk (String)

FailedToStoreLog

Unable to store logs to log volume

SyncFailed

Synchronization task has not succeeded for a long time

name (String)

days (Integer)

SyncLinuxAddWatchFailed

Cloud Sync: Add directory watch failed

details (String)

SyncLinuxMaxUserWatchesExceeded

Exceeding the maximum amount of synchronized directories. Some local changes may not be synchronized

details (String)

ThrottlingWritesAlert

Throttling writes due to low space in cache volume.

details (String)

TooMuchDataAsAvaliableOffline

Too much data was marked as available offline. Please increase the cache size in settings

details (String)

TooMuchDataInNonEvictableFolders

Caching Gateway is in critical condition: Too much data in non-evictable folders. Please increase cache size or reduce size of pinned folders.

details (String)

UPSDeviceLowBattery

UPS device reported low battery

model (String)

UPSDeviceShutDown

UPS device reported low battery; Safely shutting down

model (String)

UserQuotaNearFull

User is near quota on volume

user (String)

volume (String)

usage (String)

UserQuotaOver

User is over quota on volume

user (String)

volume (String)

usage (String)

VolumeContainErrors

Consistency errors were detected in volume. Run the Volume Repair Wizard

volume (String)

VolumeFull

A storage volume is full

volume (String)

usage (String)

freeSpace (String)

Error Messages

Class
Message
Additional Attributes

AntivirusErrorLog

Error while scanning a file

Optional: logAction (String)

path (String)

fileName (String)

AppOperationFailed

Application operation failed

snapshot (String)

Optional: filename (String)

Optional: path (String)

resultCode (GenericRC)

resultMsg (String)

AttachFolderGroupFailed

Attempt to access folder with an invalid passphrase

Optional: action (Action)

AutoShareCreationFailed

Automatic share creation process failed

share (String)

reason (String)

BackupFailed

Backup completed with errors

syncMode (SyncMode)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

changedFiles (Integer)

changedSize (Integer

transferredFiles (Integer)

transferredSize (Integer)

Optional: snapshot (String)

BaseBackupFailed

Base backup failed

error (String)

BMTaskFailed

Disk-level backup failed

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Disk-level

CatalogDatabaseIsNotResponding

Catalog Database Is Not Responding

serverName (String)

CertificateFailed

No certificate is installed

CloudSyncFileTransferFailed

File transfer failed

backupFileStatus (BackupFileStatus)

Default value: Failed

direction (CloudSyncDirection)

Optional: folderID (Integer)

Optional: folderName (String)

filename (String)

Optional: path (String)

startTime (dateTime)

endTime (dateTime)

resultCode (GenericRC)

resultMsg (String)

totalBlocks (Integer)

transferedBlocks (Integer)

totalSize (Integer)

transferedSize (Integer)

Optional: folderOwner (String)

DBNotSaved

Failed to save the configuration file

DownloadFailed

Download failed

Optional: protocol (SessionSource)

Optional: clientAddr (String)

file (String)

Error

Error

details (String)

ErrorLog

Error Message

details (String)

FailedSendingAlertToAll

Failed sending alert. Check your configuration

FailedSendingAlertToRecipient

Failed sending alert to specified recipient

recipient (String)

FinishSeedingFailure

Seeding failed

errorMsg (String)

FSCKCompletedWithErrors

File system contains errors that were left unfixed

volume (String)

FSCKCompletedWithPersistentErrors

File system contains errors that could not be fixed

volume (String)

HomeDirReapplyFailed

Home directory reapply process failed

reason (String)

InvitationVerificationFailure

Invalid verification code entered

Optional: protocol (SessionSource)

Optional: clientAddr (String)

mode (String)

path (String)

Optional: email (String)

Optional: phone (String)

MountFailed

Failed mounting the volume. Try enabling snapshots or upgrading your firmware

Optional: volume (String)

fsType (String)

PostBackupFailed

Post-backup operation failed

operation (String)

error (String)

PreBackupFailed

Pre-backup operation failed

operation (String)

error (String)

ReplicationTaskFailed

Local backup failed

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Sync

RemoteAccessFailedLog

Remote access failed

deviceName (String)

errorMsg (String)

Optional: action (Action)

RequestFromDeviceFailed

Failed handling device request

device (String)

Optional: request (String)

Optional: cause (String)

SMTPServerProblem

SMTP server cannot be contacted

description (String)

StorageCommandFailed

Failed running storage command

command (String)

StreamingReplicationFailed

Streaming replication failed

error (String)

TooManyActiveCTTPsessions

User has too many active CTTP sessions

Optional: cause (String)

TooManyFailedLoginAttemps

Too many failed login attempts

Optional: clientAddr (String)

Optional: failedPortal (String)

Optional: protocol (SessionSource)

Optional: action (Action)

TooManyVerificationFailures

Too many verification failures – verification code revoked

Optional: protocol (SessionSource)

Optional: clientAddr (String)

mode (String)

path (String)

Optional: email (String)

Optional: phone (String)

UnplannedEvent

Unplanned event

details (String)

UserLoggedInToPortalFailed

Client login to portal failed

Optional: clientAddr (String)

Optional: host (String) – deprecated

Optional: failedUser (String)

Optional: failedDevice (String)

Optional: failedPortal (String)

Optional: reason (String)

Optional: protocol (SessionSource)

Optional: action (Action)

VSSWriterFailed

VSS writer error

mainError (String)

writer (String)

writerError (String)

XlogArchiveFailed

Xlog archive failed

error (String)

Warning Messages

Class
Message
Additional Attributes

ADConnLocalError

Active Directory connection failed: Domain join operation required

domain (String)

ADConnTransientError

Active Directory connection failed: Network error

domain (String)

AppOperationEndedWithWarnings

Application operation ended with warnings

snapshot (String)

Optional: filename (String)

Optional: path (String)

resultCode (GenericRC)

resultMsg (String)

AgentLoginFailed

Agent failed to log in

hostname (String)

Optional: protocol (SessionSource)

Optional: clientAddr (String)

BackupEndedWithWarnings

Backup completed with warnings

syncMode (SyncMode)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

changedFiles (Integer)

changedSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

snapshot (String)

BackupNoSnapshot

Backing up without creating a snapshot

reason (String)

BMTaskEndedWithErrors

Disk-level backup completed with errors

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Disk-level

CIFSConnDropped

SMB connection dropped

cause (String)

ConnectionToPortalFailed

Connection to portal failed

name (String)

Optional: ip (ipv4)

reason (String)

retry (Integer)

nextRetryDelay (Integer)

DeviceNotificationCacheIsFull

Cache is full but no files could be evicted

Details (String

DeviceUnlicensed

This device is unlicensed

reason (String)

DuplicateArrayName

Found a duplicate array name. Renaming the new array

oldName (String)

newName (String)

DuplicateVolumeName

Found a duplicate volume name. Renaming the new volume

oldName (String)

newName (String)

DupIPdetectedWarn

Duplicate IP address detected

Optional: MacAddress (String)

FileBlockedDueToSystemErrorLog

Access to file blocked due to system error

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

Optional: action (Action)

Optional: error (String)

FileBlockedByDLPLog

Access to sensitive file blocked by DLP

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

Optional: action (Action)

Optional: email (String)

FileRejectedLog

File rejected by Cloud Drive policy

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

Optional: action (Action)

FileSyncFailed

File synchronization failed

snapshot (String)

filename (String)

path (String)

resultCode (GenericRC)

resultMsg (String)

Optional: retry (String)

FileTransferFailed

File transfer failed

backupFileStatus (BackupFileStatus)

Default value: Failed

snapshot (String)

filename (String)

Optional: path (String)

startTime (dateTime)

endTime (dateTime)

resultCode (GenericRC)

resultMsg (String)

totalBlocks (Integer)

transferedBlocks (Integer)

totalSize (Integer)

transferedSize (Integer)

FinishSeedingPartially

Seeding only partially completed

skippedFiles (Integer)

FSCKCompletedFixed

File system contained errors, but they were fixed successfully

volume (String)

FSCKStopped

Repair stopped

volume (String)

cause (String)

FTPUserLoginFailedMaxSession

User failed to log in to FTP server: Too many active sessions

maxSessions (Integer)

HomeDirReapplyWarning

Error during home directory reapply process

details (String)

IgnoreVolumeWithDuplicateVolName

Ignoring volume with duplicate volume name

volumeName (String)

volumeType (String)

IllegalVolumeName

Found a volume with an invalid name. Renaming the volume

oldName (String)

newName (String)

ImportFailed

Import failed

KernelLog

Kernel Message

details (String)

LogVolumeNotReady

Log storage location is not available. Storing logs in memory

configuredVolume (String)

LowMemory

System is low on memory

MoreThanOnePartition

Detected a disk with more than one partition. Using only the first partition.

port (String)

MultipleConcurrentAdminSessionsDetected

Multiple concurrent sessions detected by an administrator

clientAddr (String)

action (Action)

hashedSessionID (String)

NetworkGenericError

Network Generic Error

Optional: arg (String)

NfsBadPath

Received NFS request for an invalid path

request (String)

host (String)

path (String)

NfsIllegalPort

Received NFS request on an invalid port

request (String)

host (String)

path (String)

port (String)

NfsNoEntry

Received NFS request for path that is not exported to NFS

request (String)

host (String)

path (String)

NfsNotExported

Received NFS request for path that is not exported to NFS

request (String)

host (String)

path (String)

NfsUnknownHost

Received NFS request from unauthorized client

request (String)

host (String)

path (String)

PermalinkExternalUserNoPermissionsLog

Access denied: external user does not have permission to access this resource

clientAddr (String)

path (String)

email (String)

action (Action)

QuarantinedLog

Infected file found

Optional: logAction (String)

path (String)

fileName (String)

Optional: macAddress (String)

Optional: threat (String)

Optional: threatAction (String)

RedundantPSUFailed

Redundant power supply is currently OFFLINE. Operating in single PSU mode

RemoveArrayElement

Removing a configuration field that is no longer required from the configuration file

type (String)

problem (String)

ReplicationTaskEndedWithErrors

Local Backup completed with errors

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Sync

ResetDB

Resetting the configuration to defaults

ResetField

Resetting the configuration field to defaults

field (String)

problem (String)

ResourceUsageEvent

Resource Usage Limit Exceeded

eventname (String)

description (String)

SendKeepAliveError

Send Keep-Alive alert

details (String)

SMARTAttributeThresholdExceeded

Disk has a SMART attribute which exceeded its threshold

diskName (String)

model (String)

attribute (String)

StreamingReplicationHighLag

Streaming replication is running with latency

error (String)

SyncListenerOverflow

Cloud Sync: Overflow in FS listener

details (String)

TooManyEmailForPermalinkLog

Access denied: Too many attempts to authenticate as external user; Client blocked

clientAddr (String)

attemptsAmount (Integer)

blockDuration (Integer)

action (Action)

TooManyFailedEmailForPermalinkLog

Access denied: Too many failed attempts to authenticate as external user; Client blocked

clientAddr (String)

attemptsAmount (Integer)

blockDuration (Integer)

action (Action)

TooManyFailedPermalinksLog

Access denied: Too many failed attempts to access permalink; Client blocked

clientAddr (String)

attemptsAmount (Integer)

blockDuration (Integer)

action (Action)

TooManyResendPermalinkPincodeAttemptsLog

Access denied: Too many attempts to request PIN code; Client blocked

clientAddr (String)

email (String)

attemptsAmount (Integer)

blockDuration (Integer)

action (Action)

TooManyWrongPermalinkPincodeAttemptsLog

Access denied: Too many failed attempts to provide PIN code; Client blocked

clientAddr (String)

email (String)

attemptsAmount (Integer)

blockDuration (Integer)

action (Action)

UnknownPermalinkLog

Access denied: Invalid permalink provided

clientAddr (String)

action (Action)

UploadRequestDenied

Upload request denied

Optional: protocol (SessionSource)

Optional: clientAddr (String)

file (String)

UPSDeviceOnBattery

UPS device running on battery

model (String)

UserLoggedInFailed

User failed to log in

Optional: protocol (SessionSource)

Optional: clientAddr (String)

VirusDetected

Virus detected

filename (String)

folder (String)

virusname (String)

Warning

Warning

details (String)

WarningLog

Warning Message

details (String)

WrongPermalinkPincodeLog

Permission denied: Attempt to access permalink with an invalid PIN code

clientAddr (String)

email (String)

action (Action)

Notice Messages

Class
Message
Additional Attributes

AgentConnected

Agent connected

hostname (String)

Optional: protocol (SessionSource)

Optional: clientAddr (String)

AgentDisconnected

Agent disconnected

hostname (String)

Optional: protocol (SessionSource)

Optional: clientAddr (String)

AgentStartedUp

Agent started up

AgentVersionChanged

Agent version changed

previous (String)

current (String)

ArrayStatusChanged

Array status changed

arrayName (String)

status (RAIDState)

AuditLog

Configuration Changed

Setting (String)

Action (ChangeAction)

Optional: Name (String)

BackupEnded

Backup completed successfully

syncMode (SyncMode)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

changedFiles (Integer)

changedSize (Integer

transferredFiles (Integer)

transferredSize (Integer)

snapshot (String)

BMTaskEnded

Disk-level backup completed

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Disk-level

CertificateUpdated

Device certificate was updated

SHA1Fingerprint (String)

ConnectedToPortal

Connected to portal

name (String)

ip (ipv4)

DeviceStartedUp

Device started up

DisconnectedFromPortal

Disconnected from portal

name (String)

ip (IPv4)

DiskPlugInLog

Disk plugged in

port (String)

DiskUnPlugLog

Disk unplugged

port (String)

FirmwareChanged

Firmware version changed

previous (String)

current (String)

ImportSucceeded

Import succeeded

NetworkConnected

Connected to network

port (String)

address (IPv4)

NetworkDisconnected

Disconnected from network

port (String)

duration (duration)

Notice

Notice

details (String)

NTPTimeUpdate

System time was updated by the NTP server

newTime (String)

oldTime (String)

RebootLog

Device restarted

ReplicationTaskEnded

Local Backup completed

Name (String)

startTime (dateTime)

executionMode (ExecutionMode)

resultCode (GenericRC)

resultMsg (String)

totalFiles (Integer)

totalSize (Integer)

transferredFiles (Integer)

transferredSize (Integer)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Sync

ShutdownLog

Device shut down

SnapshotAuditLog

Snapshots changed

Setting (String)

Action (ChangeAction)

Optional: Name (String)

Optional: Volume (String)

Optional: Comment (String)

UserLoggedIn

User logged in

Optional: protocol (SessionSource)

Optional: clientAddr (String)

UserLoggedOut

User logged out

Optional: protocol (SessionSource)

Optional: clientAddr (String)

VirusDBUpdated

Virus definitions database updated

mainVer (String)

dailyVer (String)

Info Messages

Class
Message
Additional Attributes

AccountingLog

 

Optional: accountName (String)

ADConnOK

Connected to Active Directory domain

domain (String)

AppOperationSuccess

Application operation succeeded

snapshot (String)

Optional: filename (String)

Optional: path (String)

resultCode (GenericRC)

resultMsg (String)

ArraySyncFinish

Finished array syncing

Optional: Arr (String)

ArraySyncStart

Starting array syncing

Optional: Arr (String)

ClientActivatedInPortal

Client activated in portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

clientMac (String)

activationCode (String)

ClientActivatedInPortalFailed

Client failed activation in portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

clientMac (String)

activationCode (String)

ClientLoggedOutFromPortal

Client logged out of portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

Optional: action (Action)

Optional: host (String)

CloudDriveAccess

Cloud Drive Access

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

Optional: newPath (String)

Optional: version (String)

Optional: action (Action)

Optional: upn (String)

CloudDriveAccessFailOpen

Cloud Drive Access: DLP service is not available. Download allowed

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

Optional: newPath (String)

Optional: version (String)

Optional: action (Action)

Optional: upn (String)

CloudSyncFileTransferred

File transferred

backupFileStatus (BackupFileStatus)

Default value: Updated

direction (CloudSyncDirection)

Optional: folderID (Integer)

Optional: folderName (String)

filename (String)

Optional: path (String)

startTime (dateTime)

endTime (dateTime)

resultCode (GenericRC)

Optional: resultMsg (String)

totalBlocks (Integer)

transferedBlocks (Integer)

totalSize (Integer)

transferedSize (Integer)

Optional: folderOwner (String)

DeletedFromQuarantine

File deleted from quarantine

Optional: logAction (String)

Optional: path (String)

Optional: fileName (String)

Optional: threat (String)

DeviceRemoteWipeFinished

Remote wipe completed successfully

DeviceRemoteWipeInitiated

Remote wipe was initiated

DownloadedAgentFirmware

Downloaded new Agent version

type (String)

version (String)

DownloadCompleted

Download completed

Optional: protocol (SessionSource)

Optional: clientAddr (String)

file (String)

FileTransferred

File transferred

backupFileStatus (BackupFileStatus)

Default value: Updated

snapshot (String)

filename (String)

Optional: path (String)

startTime (dateTime)

endTime (dateTime)

resultCode (GenericRC)

Optional: resultMsg (String)

totalBlocks (Integer)

transferedBlocks (Integer)

totalSize (Integer)

transferedSize (Integer)

FinishSeeding

Seeding completed successfully

FSCKCompletedNoErrors

Repair completed successfully without errors

volume (String)

FSCKRecoveryCompleted

File system recovered after unclean shutdown

volume (String)

HomeDirReapplyEnded

Home directory reapply process completed

dirsProcessed (Integer)

errors (Integer)

IndexDeleted

Index deleted

Optional: Share (String)

Info

Info

details (String)

InfoLog

Informational Message

details (String)

InvitationAccess

User accessed invitation

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

mode (String)

Optional: email (String)

Optional: upn (String)

code (String)

action (Action)

InvitationToCollaborate

Shared by adding collaborators

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

action (Action)

actionBy (String)

Optional: action to (String)

NfsAuth

Received NFS request from authenticated client

request (String)

host (String)

path (String)

RedundantPSUOnline

Both power supplies are currently ONLINE. Operating in dual PSU mode

ReplicationFile

replication file

backupFileStatus (BackupFileStatus)

Default value: Updated

snapshot (String)

filename (String)

Optional: path (String)

resultCode (GenericRC)

Optional: resultMsg (String)

ResendInvitationToCollaborate

Collaboration invitation was resent

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

action (Action)

actionBy (String)

Optional: actionTo (String)

RestoredFromQuarantine

File restored from quarantine

Optional: logAction (String)

path (String)

Optional: fileName (String)

ShareResharedAsPublicLink

Reshared by creating public link

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

mode (String)

action (Action)

actionBy (String)

Optional: actionTo (String)

ShareResharedByAddingCollaborators

Reshared by adding collaborators

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

action (Action)

actionBy (String)

Optional: actionTo (String)

StartSeeding

Started seeding

UnshareFromUser

Unshared from user

Optional: protocol (SessionSource)

Optional: clientAddr (String)

path (String)

action (Action)

actionBy (String)

Optional: actionTo (String)

UPSDeviceAttached

UPS device attached

model (String)

UPSDeviceDetached

UPS device detached

model (String)

UPSDeviceOnACPower

UPS device running on AC power

model (String)

UserLoggedInToPortal

Client logged in to portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

Optional: action (Action)

Optional: host (String) – deprecated

UserParkedToPortal

Client connected to portal

Optional: protocol (SessionSource)

Optional: clientAddr (String)

Optional: host (String) – deprecated

Optional: action (Action)

VerifiedPermalinkPincodeLog

External user successfully authenticated by PIN code

clientAddr (String)

path (String)

email (String)

action (Action)

VerifiedPermalinkWithMachineTokenLog

External user successfully authenticated by providing machine token

clientAddr (String)

email (String)

action (Action)

VolumeTransferred

Volume transferred

snapshot (String)

filename (String)

volTotalSize (Integer)

transferred (Integer)

incremental (Integer)

resultCode (GenericRC)

Optional: resultMsg (String)

VoucherRedeemed

Voucher redeemed

voucherCode (String)

redeemer (String)

Debug Messages

Class
Message
Additional Attributes

AntivirusApprovedLog

File scanned and approved

Optional: logAction (String)

path (String)

fileName (String)

DebugLog

Debug Message

details (String)

DomainControllerConnFail

Failed connecting to a domain controller

domain (String)

Server (String

EvictorNotification

Cloud Cache

Status (String)

FailedVerifyPermalinkWithMachineTokenLog

Attempt to access permalink with an invalid or expired machine token. Asking user to authenticate

clientAddr (String)

email (String)

action (Action)

LogDropped

Log Dropped

Optional: Class (String)

Optional: Field (String)

NotScannedLog

File was not scanned

Optional: logAction (String)

path (String)

fileName (String)

RemoveField

Removing a deprecated configuration field from the configuration file

field (String)

ReplicationTaskStarted

Local Backup started

Name (String)

syncid (String)

syncMode (SyncMode)

Default value: Backup

syncType (RepliType)

Default value: Sync


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