Viewing Different Logs

To view different types of log:

1. In the Configuration view, select Logs > Log Viewer in the navigation pane.
   The Log Viewer page is displayed.
   
2. Select the type of log you want to view:
   System – General CTERA Edge Filer events, including starting up, connecting to the network and the CTERA Portal, disconnecting from the network and the CTERA Portal, and antivirus events.
   Backup – Events related to backing up the edge filer configuration: the db.xml file.
   Cloud Sync – Events related to cloud drive synchronization operations.
   Access – Events related to user access to the CTERA Edge Filer.
   Audit – Changes to the CTERA Edge Filer configuration.
3. Optionally, change the minimum severity that is displayed. Ordered from most severe to least severe:
   Red – Error
   Orange – Warning
   Green – Info

System Log

The System log displays the following details:
An icon indicating whether the event was successful (a green icon) or not (a red icon) or a warning (an orange icon).
Date – The date and time at which the event occurred.
Details – A description of the event.
More Information – Additional information about the event.

Backup Log

The CTERA Edge Filer configuration file is backed up automatically every 24 hours. For details, see Backing Up the Edge Filer Configuration.

The Backup log displays the following details:
An icon indicating whether the backup was successful (a green icon) or not (a red icon) or a warning (an orange icon).
Start Time – The date and time at which the backup operation started.
Duration – The amount of time the operation took.
Mode – The operation mode.
Result – The result of the operation, with the option to view the details.
Files – The number and total size of files that are backed up to the cloud.
Transferred – The number and total size of the files transferred to cloud storage during the operation.
Changed – The number and total size of the files that changed since the last backup operation.
More Information – Additional information about the event.

To view additional logging information for a backup operation, click Details for the selected operation. A new window opens, displaying additional information for the backup.

In the top section:
Start Time – The date and time at which the backup operation started.
Duration – The amount of time the operation took.
Result – The result of the operation.

In the second section:
An icon indicating whether the backup was successful (a green icon) or not (a red icon) or a warning (an orange icon).
Start Time – The date and time at which the backup operation started.
Duration – The amount of time the operation took.
Operation – The operation performed (New, Updated).
Result – The result of the operation.
File Name – The name of the backed up file: db.xml.
Path – The path to the backed up file.
Size – The size of the file.
Dedup – The deduplication ratio for the file.
More Information – Additional information about the event.

Cloud Sync Log

The Cloud Sync log displays the following details:
An icon indicating whether the operation was successful (a green icon) or not (a red icon) or a warning (an orange icon).
File Name – The name of the file and the folder it is in, transferred during the synchronization operation.
Operation – The synchronization operation performed and the direction: inbound or outbound.
Start Time – The date and time at which the synchronization operation started.
Duration – The amount of time the synchronization operation took.
Size – The size of the synchronized file and the percentage saved.
Result – The result of the synchronization operation, such as the file was renamed.
More Information – Additional information about the event.

Access Log

The Access log displays the following details:
An icon indicating whether the event was successful (a green icon) or not (a red icon) or a warning (an orange icon).
Date – The date and time at which the event occurred.
User – The user who triggered the event.
Protocol – The protocol used when triggering the event.
Details – A description of the event.
Client Address – The IP address from which the user triggered the event.
More Information – Additional information about the event.

Audit Log

The Audit log displays the following details for the CTERA Edge Filer:
Action – The action type.
Date – The date and time at which the event occurred.
User – The user who performed the action.
Type – The type of setting that was affected by the action. For example, if user JohnS was deleted, this column displays Users.
Target – The object that was affected by the action. For example, if user JohnS was deleted, this column displays JohnS.
More Information – Additional information about the event.

Filtering Logs

For a log topic, you can filter the logs so that only those with a specific minimum log level are displayed.

To filter logs:

1. In the Configuration view, select Logs > Log Viewer in the navigation pane.
   The Log Viewer page is displayed.
   
2. Select the type of log.
3. Click Minimum Severity and select from the list the minimum log level to display.

The logs are filtered accordingly.

Exporting Logs

You can export the most recent 10000 log entries to a Comma-Separated Values (CSV) file on your computer. You can then view the file as a worksheet in Microsoft Excel.

To export logs in a log category:

1. In the Configuration view, select Logs > Log Viewer in the navigation pane.
   The Log Viewer page is displayed.
   
2. Select the type of log.
3. Click Export to Excel.