--- title: "Viewing Different Logs" slug: "viewing-different-logs-1-1-1-1-1" tags: ["Edge Filer", "Gateway", "Filer", "7.13"] updated: 2026-07-20T07:59:15Z published: 2026-07-20T07:59:15Z canonical: "kb.ctera.com/viewing-different-logs-1-1-1-1-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.ctera.com/llms.txt > Use this file to discover all available pages before exploring further. # Viewing Different Logs **To view different types of log:** 1. In the **Configuration** view, select **Logs > Log Viewer** in the navigation pane. The **Log Viewer** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-KGIRJS46.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) 2. Select the type of log you want to view: **[System](/v1/docs/viewing-different-logs-1-1-1-1-1#system-log)** – General CTERA Edge Filer events, including starting up, connecting to the network and the CTERA Portal, disconnecting from the network and the CTERA Portal, and antivirus events. **[Backup](/v1/docs/viewing-different-logs-1-1-1-1-1#backup-log)** – Events related to backing up the edge filer configuration: the db.xml file. **[Cloud Sync](/v1/docs/viewing-different-logs-1-1-1-1-1#cloud-sync-log)** – Events related to cloud drive synchronization operations. **[Access](/v1/docs/viewing-different-logs-1-1-1-1-1#access-log)** – Events related to user access to the CTERA Edge Filer. **[Audit](/v1/docs/viewing-different-logs-1-1#audit-log)** – Changes to the CTERA Edge Filer configuration. **[Local Dedup](/v1/docs/viewing-different-logs-1-1-1-1-1#local-dedup-log)** – Files that have been deduplicated. 3. Optionally, change the minimum severity that is displayed. Ordered from most severe to least severe: **Red** – Error **Orange** – Warning **Green** – Info ## System Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-KGIRJS46.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The **System** log displays the following details: An icon indicating whether the event was successful (a green icon) or not (a red icon) or a warning (an orange icon). **Date** – The date and time at which the event occurred. **Details** – A description of the event. **More Information** – Additional information about the event. **Alert Notification Triggered** or **Alert Notification Dismissed** log entries include an alert code in the **More Information** column. When forwarded to a Syslog server, these alert codes can be parsed to generate a monitoring system. For the list of alerts, see [Edge Filer Numbered Alerts](/v1/docs/edge-filer-3). ## Backup Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-6FSU59GD.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The CTERA Edge Filer configuration file is backed up automatically every 24 hours. For details, see [Backing Up and Restoring the Edge Filer Configuration](/v1/docs/backing-up-and-restoring-the-edge-filer-configuration-2-1-1-1). The **Backup** log displays the following details: An icon indicating whether the backup was successful (a green icon) or not (a red icon) or a warning (an orange icon). **Start Time** – The date and time at which the backup operation started. **Duration** – The amount of time the operation took. **Mode** – The operation mode. **Result** – The result of the operation, with the option to view the details. **Files** – The number and total size of files that are backed up to the cloud. **Transferred** – The number and total size of the files transferred to cloud storage during the operation. **Changed** – The number and total size of the files that changed since the last backup operation. **More Information** – Additional information about the event. To view additional logging information for a backup operation, click **Details** for the selected backup. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-NLU8DBLN.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) In the top section: **Start Time** – The date and time at which the backup operation started. **Duration** – The amount of time the operation took. **Result** – The result of the operation. In the second section: An icon indicating whether the backup was successful (a green icon) or not (a red icon) or a warning (an orange icon). **Start Time** – The date and time at which the backup operation started. **Duration** – The amount of time the operation took. **Operation** – The operation performed (New, Updated). **Result** – The result of the operation. **File name** – The name of the backed up file: db.xml. **Path** – The path to the backed up file. **Size** – The size of the file. **Dedup** – The deduplication ratio for the file. **More Information** – Additional information about the event. ## Cloud Sync Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-TVHI9U0D.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The **Cloud Sync** log displays the following details: An icon indicating whether the operation was successful (a green icon) or not (a red icon) or a warning (an orange icon). **File Name** – The name of the file and the folder it is in, transferred during the synchronization operation. **Operation** – The synchronization operation performed and the direction: inbound or outbound. **Start Time** – The date and time at which the synchronization operation started. **Duration** – The amount of time the synchronization operation took. **Size** – The size of the synchronized file and the percentage saved. **Result** – The result of the synchronization operation, such as the file was renamed. **More Information** – Additional information about the event. ## Access Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-3THMOA4G.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The **Access** log displays the following details: An icon indicating whether the event was successful (a green icon) or not (a red icon) or a warning (an orange icon). **Date** – The date and time at which the event occurred. **User** – The user who triggered the event. **Protocol** – The protocol used when triggering the event. **Details** – A description of the event. **Client Address** – The IP address from which the user triggered the event. **More Information** – Additional information about the event. ## Audit Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-S1PB0IEO.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The **Audit** log displays the following details for the CTERA Edge Filer: **Action** – The action type. **Date** – The date and time at which the event occurred. **User** – The user who performed the action. **Type** – The type of setting that was affected by the action. For example, if user *JohnS* was deleted, this column displays `Users`. **Target** – The object that was affected by the action. For example, if user *JohnS* was deleted, this column displays `JohnS`. **More Information** – Additional information about the event. ## Local Dedup Log ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-FKLPRK63.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) The **Local Dedup** log displays the following details for the CTERA Edge Filer: **Date** – The date and time at which the event occurred. **Path** – The path to the file that was deduplicated. **File** – The name of the file that was deduplicated. **Result** – The result of the deduplication. ## Filtering Logs For a log topic, you can filter the logs so that only those with a specific minimum log level are displayed. **Note** For information on configuring the default minimum log level to display in all log pages, see [Configuring Logging](/v1/docs/configuring-logging-5-1-1-1-1). **To filter logs:** 1. In the **Configuration** view, select **Logs > Log Viewer** in the navigation pane. The **Log Viewer** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-LAJEM7XL.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) 2. Select the type of log. 3. Click **Minimum Severity** and select from the list the minimum log level to display. The logs are filtered accordingly. ## Exporting Logs You can export the most recent 10,000 log entries to a Comma-Separated Values (CSV) file on your computer. You can then view the file as a worksheet in Microsoft Excel. **Note** The export only exports the most recent 10,000 log entries. **To export logs in a log category:** 1. In the **Configuration** view, select **Logs > Log Viewer** in the navigation pane. The **Log Viewer** page is displayed. ![Image](https://cdn.document360.io/30792387-cdcb-4791-aa14-94929bbcd3fe/Images/Documentation/image-FDJESU9Y.png?sv=2026-02-06&spr=https&st=2026-11-11T04%3A28%3A36Z&se=2026-11-11T05%3A28%3A36Z&sr=c&sp=r&sig=5YF8TDpoHuhYMK9fFs40B89bnLFl6YQ0Xev5t3uApDE%3D) 2. Select the type of log. 3. Click **Export to Excel**.