Viewing Logs
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Viewing Logs

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Article summary

To access the CTERA Agent event logs:

  1. Right-click the CTERA Agent tray icon in the taskbar, HelpimagesAgentIconPostLogon.png, and select Settings.
    Click the gear icon in the bottom right corner of the CTERA Agent window.
    The CTERA Agent Settings window is displayed.
  2. Either click Advanced > Log Viewer in the navigation pane or in the Cloud Drive page (via Main > Cloud Drive), click Event Log.
    The Event Log page is displayed.
  3. Click the Select Topic value and select the type of log to display.
  4. Optionally, filter the log for a specific minimum severity level at which to view events: Click the Minimum Severity value and select a different security level from the list.
    HelpimagesErrorIcon.png – Error
    HelpimagesWarningIcon.png – Warning
    HelpimagesInfoIcon.png – Info
    For example, if you select Warning, then only Warning and Error events are displayed.
  5. Optionally, change the order in which the events are listed in the Log Viewer.
    1. Mouse-over a heading in the log entries table.If the order can be changed, an arrow are displayed in the heading.
    2. Click the arrow next to the heading and click Sort Ascending or Sort Descending.

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