Viewing System Logs
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Viewing System Logs

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Article Summary

To view system logs:

  • In the global administration view, select Logs & Alerts > System Log in the navigation pane.
    The SYSTEM LOG page opens, displaying the system logs connected to the portals.
    The information in the System Log can be filtered by:

    • The log origin: portal, device or both portal and device.
    • The minimum severity: Debug, Info, Warning, Error.

    The page includes the following columns:

    DATEThe date and time at which the event occurred.
    ORIGINThe entity that sent the log entry.
    To view details about the entity, click the entity name.
    USERThe user who triggered the event.
    To view details about the user, click the user name.
    DETAILSA description of the event.
    MORE INFOA possible cause for the entry.

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